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A New – Front of House
To apply, click on the link at the end of the posts and all the best with your applications.
Front Office Manager (KwaZulu-Natal, Hluhluwe)
| Closing Date | 2024/11/01 |
| Reference Number | AHR240902-2 |
| Job Title | Front Office Manager (KwaZulu-Natal, Hluhluwe) |
| Job Type | Permanent |
| Business Unit | Hluluwe |
| Department | Front of House |
| Number of Positions | 1 |
| Location – Town / City | Hluluwe |
| Location – Province | KwaZulu-Natal |
| Location – Country | South Africa |
| Minimum Education Level | Diploma | Advanced Certificate |
| Job Category | Hospitality |
Job Advert Summary
Does interacting with new people excite you? ANEW Hotels & Resorts are looking for an excellent Front Office Manager to be based in KwaZulu-Natal, Hluhluwe. ANEW Hotels are looking for a Front Office Manager to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, good knowledge of menu, and hotel services, creating results that contribute to the mission and overall success of the company.
Minimum Requirements
- +3 Years’ Experience as a Front Office Manager or Assistant
- Hospitality Management Qualification would be an added advantage.
- Intensive Knowledge of Opera Cloud
- Ability to remain positive and focused in a fast-paced environment.
- Great interpersonal skills
- Good Communication Skills
Duties and Responsibilities
- Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
- Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
- Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
- Ensure that all charges are correctly entered on the guest’s bill and always up to date.
- Carry out all duties as reasonably requested by Management.
Receptionist (Kwa-Zulu Natal, Newcastle)
| Closing Date | 2024/10/26 |
| Reference Number | AHR240827-1 |
| Job Title | Receptionist (Kwa-Zulu Natal, Newcastle) |
| Job Type | Permanent |
| Business Unit | Vulintaba |
| Department | Front of House |
| Number of Positions | 1 |
| Location – Town / City | Newcastle |
| Location – Province | KwaZulu-Natal |
| Location – Country | South Africa |
| Minimum Education Level | Grade 12 | National Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Resort Vulintaba is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results that contribute to the mission and overall success of the company. .
The successful candidate will be based in Kwa-Zulu Natal, Newcastle.
Minimum Requirements
+- 1 Year Reception Experience
Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
Great knowledge of MS Office
Extensive Knowledge of Opera
Bilingual
Accountable, Innovative & Great Motivator
Immaculate Communication Skills
Duties and Responsibilities
- Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
- Fully familiarized with all hotel and company policies
- Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
- Receives Guests in a manner which is polite, friendly, and efficient.
- Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
- Maintain exceptional level of grooming, body language and posture always.
Safari Administrator (kwaZulu-Natal, Hluhluwe)
| Closing Date | 2024/10/22 |
| Reference Number | AHR240823-1 |
| Job Title | Safari Administrator (kwaZulu-Natal, Hluhluwe) |
| Job Type | Permanent |
| Business Unit | Hluluwe |
| Department | Front of House |
| Number of Positions | 1 |
| Location – Town / City | Hluluwe |
| Location – Province | KwaZulu-Natal |
| Location – Country | South Africa |
| Minimum Education Level | Diploma | Advanced Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Hotels and Resorts are looking for dynamic Safaris Administrator to join our growing team at ANEW Hotel Hluhluwe. Our group prides itself on offering excellent customer service and always looks for that opportunity to be uniquely different. This exciting role will suit somebody who is comfortable living away from the hassle and bustle of city life and who enjoys helping to grow our team of committed staff and take our property to the next level.
Minimum Requirements
At least one years’ plus experience within the hospitality industry in 3- & 4-star property.
Must be standards orientated
High level of customer service, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
Excellent Communication Skills in English and IsiZulu will be advantage
High degree of self-motivation and ambition
Must be able to work shifts and weekends
Duties and Responsibilities
Receive guests to the Safaris Department by greeting customers politely as they enter, and attending to their inquiries and also answer inquirers over the phone. Project a hospitable, polite, friendly, warm and smiling attitude to all employees and customers.
Make game drive reservations for guests according to their needs, and also make sure that all game drive reservations cancelled are effected immediately to avoid confusion.
Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
Keep clear and comprehensive records of guest game drive bookings and all billings for accountability and future reference.
Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
Receptionist (Gauteng, Pretoria)
| Closing Date | 2024/09/14 |
| Reference Number | AHR240716-2 |
| Job Title | Receptionist (Gauteng, Pretoria) |
| Job Type | Permanent |
| Business Unit | Hatfield |
| Department | Front of House |
| Number of Positions | 1 |
| Location – Town / City | Pretoria |
| Location – Province | Gauteng |
| Location – Country | South Africa |
| Minimum Education Level | Grade 12 | National Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Hotel Hatfield is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results that contribute to the mission and overall success of the company. .
The successful candidate will be based in Gauteng, Pretoria, Hatfield.
Minimum Requirements
- +- 1 Year Reception Experience
- Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
- Great knowledge of MS Office
- Extensive Knowledge of Opera
- Bilingual
- Accountable, Innovative & Great Motivator
- Immaculate Communication Skills
Duties and Responsibilities
Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
Fully familiarized with all hotel and company policies
Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
Receives Guests in a manner which is polite, friendly, and efficient.
Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
Maintain exceptional level of grooming, body language and posture always.
Receptionist (Gauteng, Centurion)
| Closing Date | 2024/09/14 |
| Reference Number | AHR240716-1 |
| Job Title | Receptionist (Gauteng, Centurion) |
| Job Type | Permanent |
| Business Unit | Centurion |
| Department | Front of House |
| Number of Positions | 1 |
| Location – Town / City | Centurion |
| Location – Province | Gauteng |
| Location – Country | South Africa |
| Minimum Education Level | Grade 12 | National Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Hotel Centurion is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results that contribute to the mission and overall success of the company. .
The successful candidate will be based in Gauteng, Centurion.
Minimum Requirements
- +- 1 Year Reception Experience
- Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
- Great knowledge of MS Office
- Extensive Knowledge of Opera
- Bilingual
- Accountable, Innovative & Great Motivator
- Immaculate Communication Skills
Duties and Responsibilities
Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
Fully familiarized with all hotel and company policies
Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
Receives Guests in a manner which is polite, friendly, and efficient.
Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
Maintain exceptional level of grooming, body language and posture always.
Receptionist (North West, Rustenburg)
| Closing Date | 2024/09/08 |
| Reference Number | AHR240710-1 |
| Job Title | Receptionist (North West, Rustenburg) |
| Job Type | Permanent |
| Business Unit | Hunters Rest |
| Department | Front of House |
| Number of Positions | 1 |
| Location – Town / City | Rustenburg |
| Location – Province | North West |
| Location – Country | South Africa |
| Minimum Education Level | Grade 12 | National Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Resort Hunters Rest is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results that contribute to the mission and overall success of the company. .
Minimum Requirements
+- 1 Year Reception Experience
Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
Great knowledge of MS Office
Extensive Knowledge of Opera
Bilingual
Accountable, Innovative & Great Motivator
Immaculate Communication Skills
Duties and Responsibilities
- Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
- Fully familiarized with all hotel and company policies
- Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
- Receives Guests in a manner which is polite, friendly, and efficient.
- Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
- Maintain exceptional level of grooming, body language and posture always.
Receptionist (Western Cape, Cape Town)
| Closing Date | 2024/09/06 |
| Reference Number | AHR240415-2 |
| Job Title | Receptionist (Western Cape, Cape Town) |
| Job Type | Permanent |
| Business Unit | Greenpoint |
| Department | Front of House |
| Number of Positions | 1 |
| Location – Town / City | Cape Town |
| Location – Province | Western Cape |
| Location – Country | South Africa |
| Minimum Education Level | Grade 12 | National Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Hotel Green Point is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating results that contribute to the mission and overall success of the company. .
The successful candidate will be based in Western Cape, Cape Town.
Minimum Requirements
+- 1 Year Reception Experience
Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
Great knowledge of MS Office
Extensive Knowledge of Opera
Bilingual
Accountable, Innovative & Great Motivator
Immaculate Communication Skills
Duties and Responsibilities
Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
Fully familiarized with all hotel and company policies
Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
Receives Guests in a manner which is polite, friendly, and efficient.
Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
Maintain exceptional level of grooming, body language and posture always.
All the best with your applications.
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