Absa – Remote Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Liaison Officer Legal and OBS (Collections)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe purpose of the role is to engage with External Debt Collecting (EDC) Agencies, as well as customers to recover and manage bad debt within the Legal and Off Balance Sheet (OBS) and to minimize cost as per Business Policies and Procedures.
A liaison officer is an organized, efficient individual who assists with the management of assigned portfolio between Absa and the EDC (external debt collector). In this role, you will act as the middle person between our organization to ensure EDC’s achieve/exceed their targets provided; assist in achieving Absa goals; streamline operations; resolve issues, improve communications, and generally ensure that the relationship is as beneficial as possible.

Job Description

Key Accountabilities

• Maintain thorough knowledge of the business, as well as an understanding of how EDC performance impacts thereof;
• Monitor, coordinate and communicate strategic objectives of the business
• Collaborate and communicate successfully with the EDC
• Work with other staff members to develop a greater understanding of the business and any issues that arise
• Develop and foster relationship with internal & external stakeholders from various departments
• Collect, analyze and utilize data and feedback to identify opportunities to improve the EDC performance
• Compile reports which are useful for the EDC and oneself to manage the portfolio effectively
• Act as a positive representation of Absa
• Ensure that daily/weekly discussions are held with the EDC’s around performance objectives. This is done in line with the Forecast and Targets.
• Where the target is off track the liaison officer will request an action plan from the EDC as to how they will increase recoveries in terms of their targets.
• The liaison officer will monitor the action plan and if target is still not met, the liaison officer will escalate to the Team Leader.
• The liaison officer will conduct monthly audits on the accounts allocated to the EDC. This will ensure that all business processes were adhered to in terms of the Service Level Agreement (SLA).
• All queries received either internally or externally should be completed within 24 hours depending on the complexity thereof.
• Ensure EDC provide reports as per timelines stipulated in the SLA (service level agreement).
• Operational meetings should be set up monthly and quarterly with the EDC’s to discuss their performance and operational issues that arise during the  month/quarter.
• Ensure that the productivity and quality targets are met as per the agreed performance development plan.
• Ensure that all regulatory requirements are adhered to and comply with Absa policy and procedure to ensure consistency.
• You may be required to participate or support the implementation of projects within the OBS (Off Balance Sheet) and the Legal Recoveries area from time to time.

Education:

• Diploma or equivalent NQF level 5 qualification
• At least two (2) years Banking experience in Collections
• Knowledge of debt legal processes
• Personal Loan and Cheque Product Knowledge

Knowledge & Skills:

• Computer Literacy (Excel, Word, PowerPoint)
• WOZA, NICE, COUPA
• Strong communications skills
• Stress Management
• Time Management
•  Negotiation skills

Key Performance Areas:

• Deciding and initiating action

• Learning and researching

• Entrepreneurial and commercial thinking

• Relating and networking

• Adapting and responding to change

• Persuading and influencing

• Creating and innovating

EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Regulatory Specialist Privacy & Data Management

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryRegulatory Specialist Privacy & Data Management: 3- 5 years experience in financial industry essential. Operational and Regulatory Risk Diploma and or Law Degree essential. 

Job Description

Regulatory Specialist Privacy & Data Management: 3- 5 years experience in financial industry essential. Operational and Regulatory Risk Diploma and or Law Degree essential. 

Administrative and operations support: Provide administrative and operations support and advice against standard operating procedures. Ad Hoc duties, provide support to customers and team as required to ensure team performance on an ongoing basis. Provide oversight on compliance and risk management portfolios. Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards. Administration: Effectively fulfil all required administrative duties, including tracking and reporting.

EducationHigher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Lead Scrum Master

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe Incumbent will be the facilitator for a product development team that uses scrum/agile as the development methodology. The Incumbent will lead a team that ensures self-organisation and the ability to make changes quickly. The role will ensure that agile principles and concept are adhered to ensure effective preparation of the product backlog, sprint backlog and burn down charts. It would be advantageous of the incumbent to have 5+ years work experience in the role as well as some experience of project / programme management

Job Description

Delivery
• Lead multiple sprints for teams using Agile methodology
• Ensuring SCRUM artefacts are maintained and updated
• Ensuring that sprints are running smoothly and corrective actions taken wherever
• appropriate.
• Effectively communicate to project manager/delivery manager about the progress
• as well as blockages in the on-going sprints.
• Ensuring all change governance and standards are adhered to
• Ensuring code quality is maintained
• Developing plans to ensure delivery of teams’ work.

Accountability: Transition to Agile
• Understand current development/delivery model and guide teams to adapt agile strategy.
• Apply best practices to implement and/or resolve adoption issues
• Satisfactory resolution of issues raised during transition.
• Support Project/Delivery Manager in planning and transition of releases.
• Providing expert guidance and assistance to colleagues for successful transition.
• Accountability: Leading others and business skills
• Responsibility for supervising, co-ordinating, participating in, and accountable for sprints of teams located at different geographic locations.
• Making effective use of resources during the sprint to ensure that business objectives are met and deliverables achieved to agreed time, cost and quality.
• Familiar with the details of at least one business area and has experience of liasing with peers in that area
• Is respected and consulted by business area peers and seen as a point of contact within the team
• Is able to teach and coach team members to deeper understanding of Agile

Accountability: Delivery Capability
• Ability to maintain a dialogue in difficult situations
• Ability to coach team members and product owners in the adoption of Agile
• Experience in maintaining and supporting multiple sprints
• Knowledge of major functions and features of workflow analysis tools
• Resolves major problems and fluently applies escalation and notification procedures for incidents

Accountability: Management
• Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers)
• Experienced at leading or managing a variety of teams and projects.
• Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments
• Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints

• Ensures that all BAU technology projects align with the organization’s strategic objectives, leading to better business outcomes and maximizing the value of technology investments

Accountability: Application Management
• Understands how service support applies to own technical function:
• Has experience of incident & problem management disciplines
• Has experience of maintaining configuration items, raising changes and planning releases
• Has good operational knowledge of the service desk and incident systems
• Has experience in developing and maintaining technical reference documents
• Familiar with technical documentation standards, guidelines and best practices
• Working knowledge of scripting/utility tool component, features and facilities

Accountability: Stakeholder Management
• Can effectively manage and develop relationships with key decision makers and
stakeholders to achieve successful outcomes
• Uses stakeholder management strategy effectively and knows how to navigate
the organisation
• The ability to facilitate and negotiate with multiple parties to bring about
agreement and resolution, even when position is not initially shared by others
• Clearly and effectively communicates difficult or complex ideas clearly to
stakeholders, peers and subordinates
• Adapts style to contribute and enhance teams performance by working effectively
with people across a wide range of disciplines and levels, both internal and external.

EducationNational Certificate: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Actuarial Analyst

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryOverall job purpose
2 to 4 years short term insurance, with experience in short-term pricing, will be preferred.

To provide specialist actuarial support that enables sound commercial advice through the application of probability and related statistical tools and the execution of predefined objectives as per agreed standard operating procedures to support sound management of business performance and financial risk.

Job Description

Key accountabilities

2 to 4 years short term insurance, with experience in short-term pricing, will be preferred.

Perform basic actuarial production processes under general supervision to support sound management of business performance and financial risk.

Processes may include:

1. Analytics and financial reporting to ensure accurate financial reporting and support management decision making:

– Preparation and analysis of data as inputs to actuarial calculations such as reserving

– Production of management information

– Production of experience analyses as an input for pricing exercises

– Production of actuarial exercises such as r pricing

2. Product development and management to enable business performance and drive customer value, including:

– Production of competitor and technical product analysis as an input to product design

– Formulation of product specifications and implementing product enhancements

3. Running models to ensure accurate financial reporting and support management decision making at an advanced level:

– For inputs to processes such as pricing or business case modelling

– Development of and maintenance of specialist software models

4. Management of stakeholders to enable alignment and efficient delivery of business objectives through coordinating activities, planning deliverables, and tracking and reporting progress

EducationBachelor’s Degree: Actuarial Science

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Developer Level 1

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary• Analytical and a problem solver
• Certified Salesforce Administrator
• CPQ Salesforce Certification
• 3 to 5 Years Salesforce CPQ experience
• 3 to 5 years Product Pricing Experience
• Knowledge in working on Apex code and integration classes
• Strong understanding of the Salesforce platform
• A Bonus would be Certified Salesforce Platform Dev 1 Certification
• Understanding of complex Product Bundle configurations and the setup in CPQ
• Experience working in an agile environment
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Excellent verbal and written communication skills, with ability to communicate effectively across different teams and levels of the organization to gather requirements and oversee projects beginning to end.
• Ability to navigate a complex organization independently to meet team and company objectives.
• Entrepreneurial motivated self-starter with excellent work ethic and team-first attitude

Job Description

DevOps
• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (SalesForce specific )with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions

Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.
People
• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
Risk & Governance
• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

We wish you all the best with your applications

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