Barloworld Equipment is Recruiting for Technology Technical Representatives X2

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Barloworld Equipment is Recruiting for Technology Technical Representatives X2

Barloworld Equipment is currently holding a vacant position for Technology Technical Representatives X2, based in Isando, Gauteng

Closing date: Ongoing

Location: Isando, Gauteng

Key Outputs

  • Support all regions and countries including South Africa, Lesotho, Eswatini, Zimbabwe, Mozambique, Zambia, Botswana, Namibia, Malawi, and Angola.
  • Perform TES Customer opportunity development.
  • Solicit support as required; including but not limited to VisionLink and MineStar.
  • Collaborate in driving TES onboard Excellence.
  • Configure and calibrate the advanced TES on-board and off-board systems.
  • Troubleshoot advanced on-board and off-board TES issues.
  • Identify and resolve system problems with the customer and network communication teams.
  • Log TSC tickets for support calls
  • Assist and mentor level 1 and 2 techs and liaise with TSCs and Cat support.
  • Assist TC in collecting information for advanced support.
  • Execute hardware and software product updates.
  • Liaise with product specialist and/or application specialist as needed to ensure onboard and office space systems are configured properly.
  • Resolve technology issues.
  • Manage and report on TSC (Technology Solution Centre) performance and DSN.
  • Compile informative technology issue reports and address to management.
  • Assist service and support operations, ensuring technology service is performed at Cat standard speed and quality.
  • Resolve technology issues according to Service Letter guidelines.
  • Ensure effective self-management and performance ownership.
  • Advise on warrantable technology issues.
  • Percentage of personal training completed.

Qualification, Experience and Competencies

  • >5 years cross discipline experience
  • Experience in earthmoving environment
  • Extensive background in electronic and IT systems troubleshooting, datalinks, networking, GNSS, and databases.
  • Thorough understanding of Cat electronic service tools and systems including ET, SIMSi, DSN, CPI, TSC, etc.
  • Know how to information using SIS, Dealer Connect obtain, Service Mags, Service letters, IRMs, etc.
  • Trained on service of advanced TES products.

APPLY FOR THIS POSITION

The post Barloworld Equipment is Recruiting for Technology Technical Representatives X2 appeared first on Scholarly Africa.

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Barloworld Equipment is Recruiting for Technology Technical Representatives X2 Barloworld Equipment is currently holding a vacant position for Technology Technical Representatives X2, based in Isando, Gauteng Closing date: Ongoing Location: Isando, Gauteng Key Outputs Support all regions and countries including South Africa, Lesotho, Eswatini, Zimbabwe, Mozambique, Zambia, Botswana, Namibia, Malawi, and Angola. Perform TES Customer …

The post Barloworld Equipment is Recruiting for Technology Technical Representatives X2 appeared first on Scholarly Africa.

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