BCXP is recruiting for an Administrator: Client Services (Apply with grade 12)

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BCXP is recruiting for an Administrator: Client Services, Interested and qualifying candidates are encouraged to apply.

Closing date: Ongoing
Location: Brackenfell, Western Cape, ZA

Core Description

To provide accurate information on configurations and their documentation to support all the other Service Management processes, assist team with technical solutions and coordination with other teams in the business. The incumbent will also be required to maintain SHEQ compliance and storerooms for the client.

Key Deliverables / Primary Functions

  • Compile and Distribute Reports to SIM’s and the Client
  • Maintain SHEQ administration tasks on client site
  • Manage and maintain IT Storerooms on client site
  • Interface with Process Owners and technical support teams
  • Review Resource Activities of team members and on Customer level
  • Perform Analysis of Data used for Customer reporting
  • Monitor Process Activities in the environment
  • Verify Quality of Information in the CMDB
  • Escalate Inconsistencies in CMDB to relevant support teams
  • Review and Audit Data Integrity of the CMDB

Core Functional Skills & Capabilities

  • ITIL Service Management
  • Microsoft Office
  • Communication
  • Data Management
  • Customer Service

Core Behavioural Competencies

  • Job Match
  • Creating & Innovating
  • Delivering Results & Meeting customer expectations
  • Persuading and Influencing
  • Working with people
  • Writing and Reporting

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

2 years exp or more in a similar position, within a complex IT environment

Certifications

ITIL 4 Foundation preferred

APPLY ONLINE

The post BCXP is recruiting for an Administrator: Client Services (Apply with grade 12) appeared first on Scholarly Africa.

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BCXP is recruiting for an Administrator: Client Services, Interested and qualifying candidates are encouraged to apply. Closing date: OngoingLocation: Brackenfell, Western Cape, ZA Core Description To provide accurate information on configurations and their documentation to support all the other Service Management processes, assist team with technical solutions and coordination with other teams in the business. …

The post BCXP is recruiting for an Administrator: Client Services (Apply with grade 12) appeared first on Scholarly Africa.

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