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Clicks Group is recruiting for Junior Developer (Entry level post)
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Closing date: 22 July 2024
Location: Cape Town, Western Cape
Job description
Job description
Job Purpose:
To be responsible for the development, configuration, implementation and support of applications and systems in area of responsibility. Primary focus willbe on the store environment and associated Point of Sale, Healthcare and Clinic applications.
Job objectives
- Support store applications and systems through the effective resolution of incidents and problems, including after-hours standby support asnecessary.
- To develop quality code, configure 3
- party application systems and implement IT solutions according to technical designs and specifications.
- Ensure that all incidents and requests escalated by the Service Desk are resolved within SLA and that all resolution and closure information isrecorded in the log.
- Ensure successful transmission of store data both to store from the centre, and the collection of all end-of-day and real-time data from all storeswithin strict timescales to ensure accurate and effective reporting in the back end systems.
- Manage 3
- party support providers to ensure that incidents are resolved within the agreed timescales.
- Comply with corporate processes and procedures (incident, problem and change management).
- Work with key stakeholders (end users, 3
- party Service Providers, fellow developers & analysts) to understand the impact of changes totechnology systems on end-users processes/procedures.
- Perform regular trend analysis to identify emerging trends that affect / impact the store environment and take action to address the root cause.
- Document known errors, procedures and solutions and share internally with colleagues.
- Provide advice and guidance to customers on effective usage of IT systems.
- Share skills and best practice with team members to ensure continual growth of the team.
- Develop, document and implement changes using the change management process.
- Ensure that the handover of technical change information is distributed within the team in a timely fashion.
Minimum requirements
Pre-requisites
· Degree or Diploma in IT or 2-3 years relevant IT experience.
· Strong problem solving and analytical skills.
· Good working knowledge of SQL.
· Experience in the Retail industry.
· Good communication and interpersonal skills.
· Planning and organizing skills.
· Must be dependable, use ones initiative; Determination and drive; Team player.
· Ability to liaise with users at all levels.
· Knowledge of IT Applications and Operational Processes.
· Knowledge of ITIL best practice.
· Customer focused with a professional, consistent “can-do” attitude.
Able to learn new technologies quickly by utilizing existing knowledge of other systems.
· Able to work with minimum supervision to tight deadlines.
Desirable:
· Working experience on Point of Sale / Pharmacy Application Systems (eg: Retalix Storeline / Unisolv).
· Application development experience (.Net) and knowledge of SDLC.
· Microsoft certification or comprehensive understanding of Windows.
· Knowledge of applicable Industry standards and compliance advantageous.
· Knowledge of the Pharmaceutical Industry.
Advantageous
- Microsoft certification or comprehensive understanding of Windows
- Experience in the Retail industry
- Knowledge of Clicks application systems or similar retail technologies
- Application development experience and knowledge of SDLC
- Knowledge of applicable Industry standards and compliance advantageous
Competencies
- Analysing and Interpreting data
- Learning and Researching
- Creating and Innovation
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
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