Eskom is hiring for ×2 Officer Contact Centre (Apply with grade 12)

Eskom is currently looking for x2 Officer Contact Centre to be based in Western Cape

Closing date: 27 July 2024

Location: Western Cape

Minimum Requirements

o National Diploma/National N Diploma in
o Business Administration/Communication/
o Marketing/Commerce at NQF6 with 240 credits

Related Minimum Experience:

3 years’ experience in working with customers and customer relations

Skills and Competencies

• Behavioral:
  o Integrity
  o Honesty
  o Trustworthiness
  o Professionalism

Leadership:

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge:

• Organisational Eskom processes
• Supervisory
• Service delivery training

Skill:

• Communication interprets customer requirements, listen, read, written and verbal
• Interpersonal
• Conflict handling
• Planning and organisational
• Customer service and product
• Ability to deal with stress.

Key Responsibilities

• Plan and supervise daily activities.
• Coordinate and facilitate service delivery.
• Maintain infrastructure and resources.
• Coordinate information and enhance processes.
• Ensure customer interaction.
• Manage employee performance.
• Coordinate business performance

The post Eskom is hiring for ×2 Officer Contact Centre (Apply with grade 12) appeared first on Scholarly Africa.

Eskom is currently looking for x2 Officer Contact Centre to be based in Western Cape Closing date: 27 July 2024 Location: Western Cape Minimum Requirements o National Diploma/National N Diploma ino Business Administration/Communication/o Marketing/Commerce at NQF6 with 240 credits Related Minimum Experience: 3 years’ experience in working with customers and customer relations Skills and Competencies …

The post Eskom is hiring for ×2 Officer Contact Centre (Apply with grade 12) appeared first on Scholarly Africa.

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