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Exciting Career Opportunity at ITU: Service Support Administrative Consultant (Remote Position)

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,The International Telecommunication Union (ITU) is seeking dedicated professionals to join its team as Service Support Administrative Consultants. This remote, home-based position (Vacancy Notice No: 1964) is designed for those who are passionate about contributing their skills and expertise to the advancement of global telecommunications and information technology.

Key Details of the Position

  • Position Number: [[positionNumber]]
  • Grade: [[PositionGrade]]
  • Type of Contract: Consultant
  • Duration of Contract: Five months
  • Recruitment Open to: External Candidates
  • Application Deadline: Midnight, Geneva Time, 24 March 2025

About the Organizational Unit

The General Secretariat of the ITU is responsible for directing the administrative, human, and financial resources of the Union. This unit coordinates the implementation of the Strategic Plan, oversees logistical and information technology support for international conferences and global forums, and facilitates engagement with member states, sector members, and academia. The General Secretariat’s mission is to ensure that the ITU effectively navigates the telecommunications landscape, fostering innovation and collaboration across the globe.

Within the General Secretariat, the Information Services Department (ISD) focuses on providing vital information technology services, managing systems that enhance operational efficiency, and ensuring that staff and delegates worldwide have the tools necessary to succeed. The ISD promotes ICT collaboration and represents the ITU at key inter-organization meetings related to information technology and security.

Role Overview: Service Support Administrative Consultant

The selected consultant will play a crucial role in supporting the Service Support Manager by assisting with key tasks related to purchase requisitions and the inventory management lifecycle. This role is critical for ensuring that ITU maintains optimal operational efficiency while adhering to budgetary constraints and procurement policies.

Responsibilities

Under the direction of the Service Support Manager, the consultant’s responsibilities will include:

Purchase Requisitions:

    • Initiate and process purchase requisition requests, ensuring they meet all necessary budget and procurement guidelines.
    • Collaborate with various teams to gather and attach supporting documentation to shopping carts before submission to the Procurement Division.

    Inventory Management:

      • Create and maintain detailed inventory records, ensuring data accuracy and completeness.
      • Implement and uphold inventory control procedures that track stock levels and optimize management practices based on historical data.

      Process Improvement:

        • Participate in initiatives aimed at enhancing user experiences and improving operational efficiency within service support operations.
        • Log user queries and technical problems in the Service Desk tracking system for resolution.

        Documentation and Reporting:

          • Regularly provide progress reports regarding purchase requisitions and inventory management to the Service Support Manager and relevant stakeholders.

          Qualifications and Competencies

          Education:

          • Completed secondary education, resulting in a diploma, or equivalent technical/commercial studies leading to a diploma in Computer Science, Information Technology, or a related field.

          Experience:

          • A minimum of four (4) years in the field related to Special Service Agreements (SSA), with proven experience in purchase requisition and inventory management.

          Languages:

          • Proficiency in English or French at an advanced level is required. Knowledge of one of the Union’s other official languages, including Arabic, Chinese, Russian, or Spanish, is a plus.

          Essential Competencies:

          • Strong background in financial principles and practices.
          • Knowledge of SAP for inventory and procurement.
          • Excellent analytical and problem-solving abilities, with meticulous attention to detail.
          • Strong organizational and time management skills, capable of prioritizing tasks in a fast-paced environment.
          • Ability to work effectively in multicultural teams, coupled with a customer and results-oriented mindset.

          Why You Should Apply

          Working with the ITU as a Service Support Administrative Consultant offers the unique opportunity to be part of an international organization that shapes the future of telecommunications globally. This remote position allows you to collaborate with diverse teams from around the world while playing a role in optimizing ITU’s operational frameworks.

          Moreover, the ITU values diversity and inclusion and is committed to creating a workplace where everyone can thrive. As a consultant, your contributions to process improvements and operational efficiency will have a direct impact on the organization’s mission and the global community at large.

          How to Apply

          Interested candidates are encouraged to visit the ITU’s official Careers Page to submit their applications. Ensure you submit your application before the deadline of 24 March 2025 to be considered for this exciting opportunity. Joining the ITU is more than just a career move; it’s stepping into a role that influences how the world connects and communicates.

          Embark on a meaningful journey with the ITU, where your skills can help bridge gaps and create lasting impact in the telecommunications sector. Don’t miss out on the chance to contribute to an organization that stands at the forefront of global connectivity.

          Visit the ITU’s Official Careers Page

          Also Read

          The post Exciting Career Opportunity at ITU: Service Support Administrative Consultant (Remote Position) appeared first on Scholarly Africa.

          ,

          The International Telecommunication Union (ITU) is seeking dedicated professionals to join its team as Service Support Administrative Consultants. This remote, home-based position (Vacancy Notice No: 1964) is designed for those who are passionate about contributing their skills and expertise to the advancement of global telecommunications and information technology. Key Details of the Position Position Number: …

          The post Exciting Career Opportunity at ITU: Service Support Administrative Consultant (Remote Position) appeared first on Scholarly Africa.

          ,ScholarlyAfrica.com is an online platform dedicated to connecting job seekers with international and global career opportunities, particularly focusing on roles within esteemed organizations such as the United Nations and various other international entities. The platform serves as a comprehensive resource for individuals aspiring to advance their careers in the global job market. In addition to job listings, ScholarlyAfrica.com offers valuable career tips, insights, and resources to help candidates enhance their applications, prepare for interviews, and navigate the complexities of international employment. By fostering a community of diverse professionals, the platform aims to empower users to seize opportunities and build impactful careers across borders.

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