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Fidelity Services Group Administrators(Permanent)

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Fidelity Services Group Administrators(Permanent)

Vacancy: Administrator 

Division and location: Fidelity Corporate Services Institute of Excellence – Florida

Reporting to: Skills Development Manager

The above vacancy exists at Florida, reporting to the above.

The overall purpose of this position is to administrate the centralised input and output of training records for learner achievements on the relevant learner administration system by ensuring effective quality management practices, as well as perform route administrative tasks relating to the Training Department.

Minimum Requirements:

  • Matric Certificate
  • Admin / office experience of 1 year
  • Strong command of Afrikaans & English
  • Strong administrative and organizational skills, with the ability to work independently and professionally.
  • Good interpersonal and communication skills.
  • Ability to liaise professionally with personnel at all levels.
  • Highly motivated and enthusiastic.
  • Must be able to work under pressure.
  • Own transport is essential.
  • Proficiency in Microsoft Word, Outlook, SAP as well as Excel.
  • Switchboard and front-line experience of 6 months.

Key areas of responsibility will include: (NOT TOTALLY INCLUSIVE)

  • Capturing of learner records.
  • Handling of learner and branch queries.
  • Compiling of training records.
  • Submission of weekly, monthly and quarterly reports are per Management requirements.
  • Assisting with training preparations documents.
  • Answering of telephones.
  • Archiving.

 Core competencies:

  • Organising skills
  • Time management skills
  • Excellent communication skills
  • Etiquette
  • Assertiveness

Interested candidates whose credentials best match the requirements can send their CV’s before close of business on Thursday, 12 December 2024.

Email address: maryket@fidelity-services.com

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 5 working days from the closing date, please regard your application as unsuccessful.