Fidelity Services is Hirng for an Administrator

Fidelity Services is Hirng for an Administrator

Fidelity Services Group is currently holding a vacant position for an Administrator based in Lenasia, Gauteng

Closing date: 27 September 2024
Location: Lenasia, Gauteng

Overall Purpose of the Job:

Ensure effective completion of all administration duties pertaining the area.

Minimum qualifications and experience:

• Grade 12 or equivalent
• Excellent verbal and written communication
• Minimum of 2 years admin background
• Computer literate – MS Office
• Experience with Listener – advantageous

Main duties & Responsibilities: 

• Incumbent has to collect quotes for allocated area.
• Check that quotes are on Listener.
• Assign quotes to a technician.
• Prioritize calls to optimize travelling time for technicians.

• Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
• Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
• Assist sales in booking technicians
• Voiding of Aged jobs and giving pipeline figures of installations
• Assisting JHB in sending job cards

• BNS and insurance reports
• Scheduling installations for CPT sales
• Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
• Follow up on Top 20, Low Bat and Overactive list
• Resolve all queries related to scheduling immediately and escalate complications.
• Assist technicians, loading of radios and putting on test
• EHS Assistance

• Technical assistance to clients
• Follow up on all jobs with forward for scheduling the same day.
• Ensure department runs efficiently by assisting to relieve in the absence of a team member.
• Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
• Assist in Technical invoicing
• Distribution of service and installation stock to Technicians.

General Admin

• Coordinate meetings as required
• Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department
• Maintain the Manager’s diary
• Maintain the Manager’s filing system

• Coordinate and book all operational travel & accommodation
• Compiling of reports: Weekly & Monthly
• Screen all documentation / correspondence for the Manager (except personal), prioritize it and obtain required information.
• Answer and screen all calls to the Manager

CLICK HERE TO APPLY

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Fidelity Services is Hirng for an Administrator Fidelity Services Group is currently holding a vacant position for an Administrator based in Lenasia, Gauteng Closing date: 27 September 2024Location: Lenasia, Gauteng Overall Purpose of the Job: Ensure effective completion of all administration duties pertaining the area. Minimum qualifications and experience: Grade 12 or equivalent Excellent verbal …

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