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Flash Vacancies
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New Business Consultant
Job Reference Number: FH-580
Department: Aggregation
Industry: Fintech
Job Type: Permanent
Positions Available: 1
Salary: Market Related
We are looking for a New Business Consultant to Join our Aggregation Team in JHB– focusing on new deals for the Loyalty and Rewards vertical within Corporate Solutions
Job Description
RESPONSIBILITIES:
Prospecting and Lead Generation:
• Identify and research potential clients within the target market.
• Utilize various tools and techniques (e.g., cold calling, networking, social media) to generate new leads.
• Maintain a pipeline of prospective clients and regularly update CRM software with new information.
Client Engagement and Relationship Building:
• Initiate contact with potential clients through calls, emails, and meetings.
• Build and nurture relationships with key decision-makers and stakeholders.
• Conduct needs assessments to understand clients’ recruitment challenges and goals.
Sales Presentations and Demonstrations:
• Prepare and deliver compelling sales presentations and proposals tailored to the client’s needs.
• Demonstrate the value and benefits of the company’s recruitment solutions.
• Address client queries and objections effectively to advance the sales process.
Negotiation and Closing:
• Develop and present pricing and contract terms that align with company policies and client requirements.
• Negotiate contract terms to achieve a win-win outcome.
• Close sales deals and ensure the timely signing of agreements.
Market Research and Analysis:
• Stay informed about industry trends, market conditions, and competitors.
• Gather and analyse market data to identify new business opportunities and strategies.
• Provide feedback to the marketing and product development teams based on market insights.
Sales Reporting and Documentation:
• Track and report on sales activities, pipeline status, and sales results.
• Prepare regular sales forecasts and performance reports for management.
• Maintain accurate and
• up-to-date records of client interactions and sales progress in the CRM system.
Collaboration with Internal Teams:
• Work closely with the recruitment and delivery teams to ensure a seamless transition from sales to service delivery.
• Communicate client expectations and requirements to internal stakeholders.
• Collaborate with marketing to align sales efforts with promotional campaigns and events.
Goal Setting and Achievement:
• Set and achieve monthly, quarterly, and annual sales targets.
• Continuously evaluate personal sales performance and seek opportunities for improvement.
• Participate in sales training and development programs to enhance skills and knowledge.
Job Requirements
MINIMUM REQUIREMENTS:
• Matric
• Minimum 3 years in Sales and Key Account Management role
• Strong customer relationship and account management experience
• Valid driver’s license and willingness to travel if required
• Experience in the payments and retail industry (advantageous)
• Proven track record of achieving sales targets and generating new business.
• Strong admin skills
• Negotiation on a very senior level
REQUIRED KNOWLEDGE / TECHNICAL SKILLS:
• Business and commercial awareness in order to plan ahead, adapt and deliver results
• Ability to form and maintain strong relationships at a senior level
• Experience of managing major accounts at head office level
• Exposure to managing finance, specifically budgeting.
• Broad understanding of the cellular / telecommunications and Fintech industry will be an advantage
• Excellent analytical and numerical skills – advanced knowledge of Excel and PowerPoint an advantage
• Proficiency in using CRM and sales tools.
• Good business acumen
COMPETENCIES / ATTRIBUTES:
• Collaborative• Professional• Friendly• Empathetic• Confident• High Attention to detail• Organized• Customer facing presentation skills• Independent way of working• High level of self-motivation and ambition • Ability to plan ahead• Innovative and forward thinking• Good communicator – writes and speaks for impact; confirms that the other side has the same understanding• Service orientated, ready to go the extra mile for their clients
Foreign Language Call Centre Agent
ob Reference Number: FH-372
Department: GSSC
Industry: Call Centre
Job Type: Permanent
Positions Available: 3
Salary: Market Related
We are looking for a Foreign Language Call Centre Agent in Bellville, Cape Town to Provide customer services to the customers that are Urdu, Amharic or Bengali speaking.
Job Description
RESPONSIBILITIES
- Handle and resolve customer complaints
- Provide customers with product and service information
- Effectively deal with job stress, angry callers, and upset customers
- Support and provide superior service via phones, e-mails and faxes as a receiver and caller
- Answer calls professionally
- Respond to customer inquiries
- Enter customer information and update
- Process Orders accurately
- Identify and escalate priority issues
- Sell to Customers
- Route calls to appropriate resources
- Follow up customer calls where necessary
- Complete attendance registers
- Meets commitments to customers
- Other duties as assigned by management
Job Requirements
Minimum Requirements:
- Matric
- Must be bilingual, with fluency in Amharic and English
- Fluency in Foreign Languages i.e. Somalian, Bangladesh and Pakistan will be an advantage
- 6 months Call Centre Experience will be an advantage
- Must be computer literate
Attributes
- Be able to listen to the customer’s query and respond adequately
- Perfect telephone etiquette
- Able to handle irate customers
- Able to multitask
Brand Manager
Job Reference Number: FH-586
Department: Marketing
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related
We are looking for a Brand Manager to drive all brand and marketing activities for Flash products and services within owned and/or partner channels.
Job Description
Responsibilities:
Brand strategy and planning
- Contribute to the development of annual marketing strategies and plans.
- Contribute to the development of relevant brand and product strategies across relevant channels
- Works strategically with both internal stakeholders and external partners to develop and execute marketing strategies
Campaign design, management and execution
- Custodian or co-custodian of particular products/channels
- Develop & launch product and brand campaigns, in line with the product & brand strategies
- Write strategic and creative briefs and evaluate creative work against the brand strategy and brief.
- Build effective brand messaging with unique selling propositions
- Work with relevant stakeholders and channel managers to execute product/brand campaigns across relevant channels
- Monitor, analyse and proactively report on key marketing metrics, quality, and campaign performance.
- Responsible for media decisions and implementation
- Work with external partners and internal stakeholders to co-create marketing content
- Enhance product/brand awareness on digital, social and events platforms.
- Accountable for budget management and the delivery of KPIs and agreed targets.
Market Research and Analysis
- Analyse sales and market data to understand impact of campaigns on brand sales and help identify untapped opportunities for new product launches.
- Gain/obtain customer and product usage insights, identify new opportunities, build customer personas through research, surveys and interviews.
- Field visits/survey to understand routes to market and customer better
- Uncover and share market intel & research competitors to be proactive & market-responsive
Stakeholder Management
Work with internal stakeholders (marketing lead & team, product managers, channel managers, KAM teams, digital team and creative studio) and external stakeholders (PR & Media, product partners) to create and implement all aspects of the annual marketing plans and specific campaigns across the group.
Ongoing communication and presentations on campaigns and tactics to both internal and external stakeholders.
Regular updates and reports to division GMs and marketing leads
Job Requirements
Minimum requirements:
- Bachelor or post-graduate degree/diploma with good results or proven experience in a marketing role
- Minimum of 4+ years brand management/relevant advertising/marketing experience
- Portfolio of work on one or more products/brands
- Experience working with – briefing and guiding – creative teams
Bonus requirements:
- Experience working in a fintech company
- Cross-industry experience
- Channel marketing
- Experience in any of these areas: Consumer insights; Channel marketing; Content marketing, Digital marketing
- Experience using eMarketing software and Google Analytics
Competencies / Attributes:
- Creative strategic thinker – able to address and solve problems both logically and creatively
- Confident communicator – can effectively communicate with and present to internal & external stakeholders
- Analytical thinker – intent on analysing a situation to identify challenges & present relevant solutions
Desired behaviours:
- Adaptable– able to change in a dynamic environment that isn’t always predictable; able to work both independently and as a part of a team with a common goal
- Flexible – willing to be flexible in their job role and work across disciplines to get things done
- Approachable – communicates respectfully and maturely to rally support and cooperative behaviour,
- Open and fuelled by curiosity– open to new ideas, viewpoints and ways of working; different people, circumstances, cultures
- Works collaboratively – strong belief in the power of The Collective
- Gets hands dirty- Likes to take initiative, identify opportunities and solve problems, from start to finish
Senior Digital Campaign Manager
Job Reference Number: M33
Department: Marketing
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related
The role is accountable for the full Paid Media function, ongoing maintenance of multiple paid-media accounts and team management. As the role takes into consideration daily account performance at a high level, a very high standard of attention to detail and constant performance optimisation is necessary. A high level of performance marketing (paid media) expertise is required.
Job Description
Responsibilities:
Manage, Run, Optimize and Report back on Paid Advertising channels on a daily, weekly and monthly basis to the internal and external stakeholders, these include but are not limited to: Google advertising, META, X and Tik Tok
Display & Video 360 (Acquisition & Remarketing)
App Install & App Engagement (Acquisition & Retention)
Video (YouTube) Managing paid advertising budgets optimally to achieve business KPI’s
Assist business departments with paid advertising requirements, reporting, analysis and strategies
Help other business departments understand and how best to implement their digital advertising requests. Keep up to date of changes in the digital industry and setting up tests to implement and determine the viability of these new changes on our internal paid advertising.
Working closely with Head of Design to deliver relevant, high-quality Ads to the designer as well as compelling copy to the Copywriter
Build and track sales forecasts and drive campaigns to meet and exceed revenue targets
High level of performance monitoring and attention to detail
Execute rapid deployment of online campaigns based on the needs of each business.
Data-Driven Performance Analysis: Leverage analytics tools to monitor campaign performance, conduct A/B testing, and produce actionable insights and reports that drive campaign improvements Measure, analyse and report on the impact paid marketing campaigns.
Budget Management: Oversee and optimise budget allocation to ensure efficient use of resources while maximising campaign performance.
Ability to multitask and have a holistic 360 view of the marketing funnel across various Ad account
Build team and people capabilities through:
Providing real-time, ongoing coaching and feedback to team members throughout the year
On-time completion of performance management activities including regular 1:1s and Bi-annual performance reviews through GPS.
Supporting employee development including facilitation of career development conversations and crafting development plans for current and future needs
Taking action to hire and retain high-performers and address poor performance.
Proactively manage change initiatives within the team including sufficient planning/ preparation and communication to minimise disruption and support employee adoption.
Role modelling the behaviours that support and drive the Flash culture and values.
Job Requirements
Minimum Requirements
5 – 7 years’ verifiable experience and successful track record in a Performance Marketing role including team management
Tertiary qualification in Digital Marketing or similar
At least 3 years in a Senior position managing a team
Experience working with high budgets
Working knowledge of media analytics software
Experience in running Google and Meta adverts on a high level
Experience in running Ads on other digital platforms (Twitter, TikTok, etc.)
Skills
Advanced Paid strategy development and execution
Leadership and team management
Advanced reporting, analytics, and presentation skills – Strong numerical and analytical capabilities
Strong communication (written and verbal) and collaboration skills
Microsoft Suite: Teams, PowerPoint, Word, Excel, SharePoint, and Outlook
Google Suite: tag manager, Gmail, Slides, Sheets, Docs, Hangouts, Looker Studio, etc
Paid Platforms: Google Ads, Meta Ads, LinkedIn
Paid Media Budget Management
Campaign Strategy & Management
Ability to train and develop junior team members to ensure that they are performing at the standard expected
Attributes
Passionate
High Energy
Results driven
Confident
Assertive
Collaborative
Innovative
Technical Team Lead
Job Reference Number: T187
Department: Technology
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: Market Related
We are looking for leader who will provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidate will excel in hiring and retaining high performers, actively managing change, and role modelling behaviors that align with our culture and values
Job Description
RESPONSIBILITIES:
•Collaborate closely with product leadership to ensure decisions align with achieving and maintaining product-market fit across one or more squads.
•Support and enhancement of an established, multi-faceted technology platform, and associated 3rd party integrations.
•Coordinate with Technical Product Manager, Solutions Architects, other teams, and QA to deliver on business requirements
•Proactively identify challenges that impact scalability or business direction, communicate these effectively, and drive necessary adaptations to overcome them.
•Maintain composure during critical incidents or emergencies, providing clarity and direction amidst challenges.
•Lead and influence others to bring order and clarity, ensuring structured progress instead of chaos.
•Propose and advocate for engineering strategies within the collective or discipline, effectively gaining alignment and driving initiatives forward.
•Delegate effectively to balance workloads while using these opportunities to mentor and elevate others within the team.
•Take a long-term view in driving ongoing improvements for the systems and processes within the team.
•Plan and manage individual and team capacity to meet goals and deliverables efficiently.
Job Requirements
MINIMUM REQUIREMENTS:
•Have a minimum of 6- 10 years of experience in software development
TECHNICAL SKILLS:
•C# .Net Core skills
•RESTful web services
•MSSQL
•Experience with microservices architecture and design
•Leadership and mentoring experience
ADVANTAGEOUS
•Java (Java / J2EE)
•Kotlin
•Identity Server authentication.
•Experience with PHP and React
•Solid grasp of Cloud Native architecture
•Oracle/MySQL
•CI/CD pipelines
•Azure DevOps
•OAuth 2.0
•Agile methodologies
COMPETENCIES
•Ability to resolve conflict among team
•Utilize strategic thinking to drive ongoing improvements
•Collaborate with technical specialists proactive approach to spotting problems, areas for improvement, and performance bottlenecks
•Ability to learn quickly and share knowledge with others
•Manage teams capacity
•Accountable and responsible
•Attention to detail, accurate and analytical
•Good reporting and documentation
•Excellent communication
Senior Scrum Master
Job Reference Number: FH-576
Department: Business Operations
Industry: Fintech
Job Type: Permanent
Positions Available: 1
Salary: Market Related
We are looking for an experienced Senior Scrum Master to facilitate, coach, guide and drive Agile methodologies over multiple teams within our Cape Town Office.
Job Description
RESPONSIBILITIES:
• Support & coach teams to understand an effective way of working
• Assist in the preparation (where required), & the facilitation of all Scrum ceremonies
• Assist in educating & guiding teams in building and improving their delivery
• Help teams assess their ‘Scrum Maturity’ and achieve higher levels of maturity.
• Improve transparency within the teams and within Tech
• Build a safe and trusting environment where conflict can be managed in a healthy way without fear of blame.
• Support & empower the Technical Operations Team when it comes to backlog management, managing expectations with Stakeholders & forecasting work.
• Collaborate with the Agile Team to share knowledge and brainstorm ideas.
• Manage/develop/improve on reporting and metrics for multiple Teams.
• Mentor other Scrum Masters to build a strong, aligned Agile team
Job Requirements
MINIMUM REQUIREMENTS:
• 5+ years’ experience as a Scrum Master or Agile Coach
• 7+ years ‘experience working with Agile Tech teams
• Experience in implementing Agile methods or frameworks within an organization.
• Demonstrated coaching experience
• Hands-on experience in product and software development life cycles
• Hold a relevant Scrum Master certification:
*Certified Scrum Master (CSM)
*Advanced Certified Scrum Master (A-CSM)
REQUIRED KNOWLEDGE / TECHNICAL SKILLS:
• Facilitation & training (Hybrid and In-Person)
• Strong knowledge of Agile software development with a focus on Scrum, Kanban, and Lean principles
• Thorough understanding of Agile software development methodologies, principles, and practices
• Agile Mentorship
ADVANTAGEOUS:
•Experience working with diverse teams in different organizations
•Exposure to Azure DevOps
• Experience in navigating organizational agility beyond the team level.
Financial Analyst (IT Projects)
Job Reference Number: BA01
Department: Business Operations
Industry: Fintech
Job Type: Permanent
Positions Available: 1
Salary: Market Related
This role requires the individual to obtain a good understanding of the various products, systems and projects managed within the Flash Group and work closely with cross-functional teams to determine viability, assess financial performance, conduct variance analysis and prepare relevant reporting to senior stakeholders.
Job Description
RESPONSIBILITIES:
Financial Analysis:
Analyse financial statements, budgets, and forecasts.
Conduct variance analysis to compare actual results with forecasts and budgets.
Develop financial models to support business decisions.
Evaluate the financial performance of the department, identifying trends and anomalies.
Determine return on investment of various initiatives.
Analyse variances across various systems and products and conduct investigations and related remediation.
Commercial Analysis:
Assess market conditions and industry trends.
Analyse competitor performance and market positioning.
Prepare financial viabilities for various strategic initiatives.
Assess proposed costs and spending of various projects, including alignment to relevant accounting standards.
Reporting:
Prepare detailed financial reports for senior management.
Present insights and recommendations in a clear and concise manner.
Develop and maintain dashboards and performance metrics.
Collaboration:
Work closely with other departments to gather relevant data and insights.
Support cross-functional teams with financial analysis and commercial insights.
Job Requirements
MINIMUM REQUIREMENTS:
Bachelor’s degree in finance, Accounting, or a related field.
Professional qualifications such as CA, CFA, are advantageous.
Minimum of 3-5 years of experience in financial analysis, commercial analysis, or a related role.
Proficiency in financial modeling and advanced Excel skills.
Experience with financial software and business intelligence tools such as Power BI.
SKILLS / ATTRIBUTES:
Adaptability:
Flexibility to adapt to changing business environments and requirements.
Resilience in handling high-pressure situations and tight deadlines.
Excellent verbal and written communication skills
Proven ability to quickly learn new applications, processes, and procedures
Data Management:
Ability to manipulate and analyse large datasets.
Knowledge of SQL for data querying and extraction.
Critical Thinking:
Ability to identify trends, patterns, and insights from financial data.
Strong analytical problem-solving skills to address business challenges.
Detail Orientation:
High level of accuracy in financial analysis and reporting.
Keen attention to detail to ensure data integrity and reliability.
Commercial Acumen:
Good understanding of of budget, forecasting and viability principles
Strong grasp and understanding of accounting principles and rules
Communication Skills:
Presentation Skills: Ability to create and deliver clear, concise, and impactful presentations.
Proficiency in visualising data for easy understanding by non-financial stakeholders.
Collaboration Skills:
Communicate effectively with stakeholders to understand their needs and provide appropriate analytical support.
Ability to work independently and as part of a team
Technical acumen:
Understanding of technical systems and infrastructure
Ability to identify and assess financial product requirements of tech projects
Systems & Data Manager
Job Reference Number: FH-570
Department: Cellular
Industry: Fintech
Job Type: Permanent
Positions Available: 1
Salary: Market Related
We are looking for an innovative Systems & Data Manager to lead our technology and data management functions. To play a key role in developing and implementing strategic initiatives to drive digital transformation, optimise systems and processes, and leverage data insights for business growth.
Job Description
RESPONSIBILITIES:
• Technology Strategy:
– Develop and execute a comprehensive technology strategy aligned with business goals, including systems architecture, infrastructure, and software solutions.
– Identify emerging technologies, trends, and opportunities to enhance operational efficiency, customer experience, and competitive advantage.
• Data Management:
– Oversee data governance, data quality, and data security initiatives to ensure the integrity, accuracy, and confidentiality of data assets.
– Implement data management best practices, policies, and procedures to optimise data utilisation and compliance with regulatory requirements.
• Systems Optimisation:
– Evaluate existing systems, platforms, and applications to identify areas for optimisation, integration, or replacement to improve performance and scalability.
– Lead system implementation projects, upgrades, and migrations, collaborating with cross-functional teams to ensure successful delivery and adoption.
• Business Intelligence and Analytics:
– Develop and implement business intelligence strategies, data analytics frameworks, and reporting dashboards to provide actionable insights and support data-driven decision-making.
– Utilise advanced analytics techniques, predictive modeling, and machine learning algorithms to uncover trends, patterns, and opportunities in data.
We are looking for leaders who provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidates will excel in hiring and retaining high performers, actively managing change, and role modelling behaviours that align with our culture and values.
Job Requirements
MINIMUM REQUIREMENTS:
• Qualified CA (SA) with a passion for data & tech.
• Experience in computer science, Information Technology, or a related field.
• Proven experience (5 years) in a leadership role overseeing systems, data management, and technology functions, preferably in Telecommunication, Tech or Data Science.
• Experience with cybersecurity, risk management, compliance standards.
REQUIRED KNOWLEDGE / TECHNICAL SKILLS:
Financial Management:
• Oversee the budgeting process.
• Oversight of financial planning and forecasting.
• Understanding of Investment and growth strategies for scenario planning.
Systems and Data:
• Strong knowledge of data governance principles, data modeling, AI processes, and data analytics tools (e.g., SQL, Python, Tableau, etc.).
• Deep understanding of enterprise systems, cloud technologies, data architecture, commercial models and finance.
Project Management and Execution:
• Proficiency in project management methodologies, tools, and techniques to plan, execute, and monitor technology projects, ensuring successful delivery and stakeholder satisfaction.
COMPETENCIES / ATTRIBUTES:
• Strategic Planning and Execution:
– Ability to develop and execute technology strategies aligned with business objectives, driving digital transformation and innovation.
• Communication and Stakeholder Management:
– Effective communication skills to articulate technical concepts to non-technical stakeholders, influence decision-makers, and build relationships with internal and external partners.
• Problem-Solving and Decision-Making:
– Strong analytical and problem-solving abilities to address complex technical challenges, troubleshoot issues, and make data-driven decisions.
– Ability to prioritise tasks, manage multiple projects, and deliver results within budget and timeline constraints.
• Continuous Learning:
– Commitment to staying updated with emerging technologies, industry trends, and best practices in systems, data management, and technology innovation.
• Adaptability
– Adaptability to evolving business needs, market dynamics, and technological advancements, driving agility and resilience within the organisation.
Software Developer- Java
Job Reference Number: T186
Department: Technology
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: Market Related
We are looking for a talented individual to be part of an equally talented team of software developers. This individual will be responsible for the planning, execution, and success of complex software solutions to meet the needs of the business.
Job Description
RESPONSIBILITIES:
•Write clear, well-structured code that adheres to coding guidelines and conventions, ensuring it is easily understood by others.
•Proactively tests their work to maintain high-quality standards.
•Provide clear and actionable technical feedback on pull requests.
•Align with engineering principles when reviewing and providing feedback on others’ code.
•Take responsibility for the quality of their work and owns the resolution of defects.
•Demonstrate awareness of key non-functional principles in their discipline/domain (e.g., accessibility, performance, security) and takes action to address them.
•Assist with deployments and participates actively where appropriate
#LI-ZS1
Job Requirements
MINIMUM REQUIREMENTS:
•Have a minimum of 3-5 years’ experience in software development.
TECHNICAL SKILLS:
•JAVA Spring boot (JAVA/J2EE)
•Sound knowledge of OO design principles and patterns.
•Experience in RESTful web services and
•Experience with microservices architecture and design
•Experience with Relational DBMS.
ADVANTAGEOUS SKILLS
•Java Spring Boot (Java / J2EE)
•MSSQL/Oracle
•Auth 2.0 authentication
•Docker
•DevOps methodology including setting up CI/CD pipelines
•Unit and Integration Testing
•RabbitMQ
•Redis
•Azure Cloud Services
•Agile methodologies (Scrum, Kanban)
COMPETENCIES / ATTRIBUTES:
•Problem solver
•Ability to lead projects
•Ability to communicate about technology in non-technical terms to colleagues and client
•Ability to work calmly and methodically when under pressure
Project Management Lead
Job Reference Number: FH-561
Department: PMO
Industry: Fintech
Job Type: Permanent
Positions Available: 1
Salary: Market Related
We are looking for a Project Management Lead to provide leadership and governance to a team of project managers. He/She will guide project teams to ensure successful project delivery, which meets project goals or business objectives. The Project Management Lead oversees the work of Project Managers and works with product and tech teams to define, prioritise, and develop projects and programs.
Job Description
RESPONSIBILITIES:
• Strategic Planning/Portfolio Support: Ensuring Flash Group is focused on doing the right projects by supporting management decision-making.
• Delivery Support: Ensuring Flash Group is doing projects the right way, through effectively delivering the programme and projects.
• Best Practices: Applying Flash Group standards in project management, encouraging consistent working practices and ensuring appropriate application.
- Development and planning
• The PMO provides appropriate levels of programmatic management support to Flash regarding all ongoing project activities, while maintaining and implementing appropriate standards and best practices.
• Provide advice and support to potential and current engagement of high value and/or risk, supporting Engagement Authorities in strengthening project governance structures and processes to enable achievement of high standards and consistency.
• Directly contribute to strategic oversight, advice and direction on programme and project management activities in line with service agreements and project documents. Ensure programmes and projects contribute to strategic objectives and targets.
• Develops and establishes resource tracking systems for use within the Flash Group. Complementary to Flash Group’s online tools, to ensure effective planning, forecasting and tracking of delivery across Flash.
• Identifies, and anticipates in a timely manner, potential risks and issues and advises mitigating measures. -
Set-up and closure
• Facilitate the development of high-level programme/project plans, including the collation of lower-level plans into programme/project-level milestones.
• Develop, track and maintain dependencies and provide advice to management to ensure quality of delivery throughout the project lifecycle.
• Liaise closely, supporting the CTO and the Head of Business Architecture on project issues, including project assets, finances, and other as required.
• Oversee and coordinate all project closure activities, working in close collaboration with Project Managers, TIT and Product Managers ensuring appropriate usage of project assets, timely and effective final reporting, -
Monitoring and reporting
• Support Flash in regular review of project status, evaluating performance criteria (scope, cost, schedule and quality).
• Maintain progress reports
• Identifies and anticipates in a timely manner, potential risks and issues specific to delivery forecasts, and advises mitigating measures.
• Perform routine maintenance and implementation of effective monitoring and evaluation systems of programme and project activities, and provide advice and support to teams to facilitate quality delivery.
• Within the context of monitoring and evaluation, ensure all projects submit and regularly update specific milestones and targets for the duration of projects’ life-cycles, and track progress
• Provide editorial support to programmes and projects, ensuring effective and timely dissemination of reports, in line with project documentation
• Coordinate and oversee the implementation of requests or initiatives relevant to project management -
Stakeholder engagement
• Develop stakeholder profiles and facilitate the formulation of stakeholder engagement strategies.
• Coordinate stakeholder engagement and communication, ensuring effective timing and interdependency management of communications across programmes and projects.
• Coordinate internal programme/project communications.
• Monitor the effectiveness of programme/project communications. -
Quality assurance
• Support the Flash Group so that the monitoring of projects is carried out regularly in order to ensure accomplishment of set targets and results for projects/portfolios, delivery of services as per the agreed terms and conditions and in a timely manner.
• Support the Flash Group to ensure there is adequate risk-based internal control system and mechanisms in place which are exercised on regular basis
• Adequate quality management procedures are applied across projects/portfolios
• Identify threats and opportunities, and evaluate implications of at the organizational level.
• Provides scrutiny, challenge and support for the programme and projects boards.
• Forecast and track benefits (outcomes) to be realized.
• Ensure compliance with PDLC standards for programme/project management.
• Coordinate quality reviews of programme/project documents and deliverables.
• Provide quality control for management products (project documents, reports, etc.). -
Training and capacity building
• Provide advice and support to project management practitioners on how to embed best practices of project and programme governance, risk management, project and programme management
• Support and provide training and internal consulting in project and programme management and provide project and programme development advice and assistance to Flash Group.
• Strengthen the knowledge, skills and career development of project management practitioners
• People and skills – identify skills and competence shortages to deliver the portfolio of changes and recommend suitable development.
• Extend project management advice and support to hosted entities and other relevant partners to promote high quality project delivery
We are looking for leaders who provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidates will excel in hiring and retaining high performers, actively managing change, and role modelling behaviours that align with our culture and values.
Job Requirements
MINIMUM REQUIREMENTS:
• A Post Graduate Degree in Project Management, Business Administration or related field is required.
• A Bachelor’s degree
• 9+ Years in a Project Management role
• Background in a Tech environment with SDLC experience
• Proven working experience as a project manager in the information technology sector
• Experience working with product teams within a PDLC
• PRINCE2 Certification
• Six sigma black belt (Advantages)
• PMP (Essential)
REQUIRED KNOWLEDGE / TECHNICAL SKILLS:
- Solid technical background
- Understanding or hands-on experience in product and software development life cycles
- Strong working knowledge of Microsoft Office, Asana or other project management tools and Azure DevOps
- Reporting skills
- Project Focus
COMPETENCIES / ATTRIBUTES:
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills
- Attention to detail
- Multi-tasking skills
- Analysis and Decision Making
- Teamwork and Leadership
- Drive for results
- Integrity and commitment
- Communicating and Influencing (Change management skills)
We wish you all the best with your applications
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