Live-In Receptionist / Guesthouse Manager
Daily Career Plug by AUM 🔌The Guesthouse is a 12-room boutique guesthouse in Cape Town, Milnerton. We’re looking for a warm, capable, hands-on person to be the face of the house and to live on the property as our Receptionist / Manager.
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You’ll be the first person our guests meet and the one who makes them feel at home. The role is live-in, so you’ll live on the property and be there for guests until 9 p.m. on the days you work. It’s a varied, hands-on job for someone who likes a guesthouse where everyone pitches in.
Your day-to-day
- Welcome every guest, from check-in to check-out
- Help prepare breakfast each morning
- Check guests out and say goodbye
- Manage bookings and availability across Nightsbridge, Booking.com, Airbnb and our other booking platforms
- Answer the phone and emails, and let in arriving guests, with a break in the middle of the day
- Be available to let guests in until 9 p.m. on your working days
- Help run the house on weekends, when you’re the only team member on site. That includes occasionally cleaning rooms and doing laundry.
Hours and schedule
Your hours are flexible, built around breakfast and check-outs in the morning. After that you can take a break during the day, as long as you’re on hand for the phone and for guests arriving. You’ll work weekends, and you get two days off during the week. On weekdays, our cleaner and our maintenance person are also on site, so you’re not on your own.What we’re looking for
- Experience in hospitality, ideally in a small guesthouse or boutique property
- Working knowledge of Nightsbridge, Booking.com, Airbnb and other booking platforms
- Excellent communication skills and a genuinely warm, professional manner
- A hands-on attitude. You’re happy to help with breakfast, rooms and laundry when needed.
- South African citizenship, or a valid work visa that covers at least the next three years
What we offer
- A base salary plus commission linked to the guesthouse’s revenue
- Free accommodation on the property in your own Wendy house, with a private room and bathroom
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