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Life Healthcare
To apply, click on the link at the end of the posts and all the best with your applications.
Reception Supervisor
Patient servicesFacilityLife Bay View Private HospitalPositionReception SupervisorIntroduction
A vacancy exists for a Reception Supervisor, based at Life Bay View Private Hospital, reporting to Susan Visser, Patient Services Manager. The successful candidate will be responsible for managing the reception environment to ensure that all patient services and risk management protocols and procedures are complied with, and strategic objectives are met by supervising, motivating and supporting direct reports.Critical Outputs
Ensure effective quality management systems by
- Monitoring, updating and compiling Q-evaluator scores in order to investigate outcomes for the Process Manager
- Driving and sponsoring the Qe programme
- Developing sound working relationships with internal and external customers in order to provide quality customer care
- Participating and ensuring conformance to QMS audit standards
Ensure optimum operational efficiency by
- Ensuring pre-administrative functions are performed accurately in accordance with Life standards
- Ensuring administrative functions are performed accurately
- Managing the collation and submissions of all COID files
- Ensuring the collection of pre-payments in accordance with Life standards
Ensuring effective people management by
- Actively sponsoring initiatives and demonstrate visible leadership skill in order to improve productivity and support change
- Developing a resourcing plan in order to recruit talented staff in accordance with agreed time periods, taking into account company transformation objectives
- Providing direction and inspire positive work behaviour
- Developing and manage training plans for each department in order to facilitate talent development
- Managing performance ratings for all staff through the performance improvement process
- Ensuring all transactional processing is managed by the relevant department head in order to provide employee compensation and benefits
- Ensuring productive working relationships are supported with minimum IR issues
- Ensuring all exit interviews are conducted in order to ensure the retention of critical and talented professional staff
Ensuring effective patient data and billing processes by
- Ensuring the admissions clerks utilize the billing process, where applicable, in accordance with Life standards and ensure data is accurately captured.
Ensuring effective governance, financial and risk management
- Ensuring that all pre-payments and co-payments are collected on admissions in order to effectively manage cash flow
- Managing operation costs in accordance with the budget
- Managing cash handling protocol in terms with LHC policies and procedures
- Actively participate in achieving hospital DSO targets
- Ensuring full compliance to national medical regulations
Requirements
- Grade 12
- Experience within a healthcare environment including people management and customer service experience
- Working knowledge of funder rules and a general understanding of medical terminology
- Comprehensive knowledge of admissions procedures
- Understanding of the private healthcare industry, its challenges and role players would be an advantage
- Basic understanding of financial principles
- Computer proficiency (comprehensive knowledge of IMPILO or relevant software system)
Competencies
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Drive & energy
- Excellence orientation
- Ethical behaviour
- Building relationships
- Customer responsiveness
- Organisational awareness
- Leading by example (Key for Supervisors/Managers)
- Motivating and developing people (Key for Supervisors/Managers)
EmailRecruitment.Bayview@lifehealthcare.co.zaClosing dateWednesday, December 11, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Infection Prevention Specialist
FunctionNursingFacilityLife Bedford Gardens HospitalPositionInfection Prevention SpecialistIntroduction
A vacancy exists for an Infection Prevention Specialist based at Life Bedford Gardens Hospital, reporting to Bongiwe Malane, Nursing Standards Manager. To identify, manage, mitigate and evaluate infection prevention risks to patients, employees, and the community and business stakeholders.Critical Outputs
Execute the hospital infection prevention strategy.
A well communicated and effective strategy with clearly defined objectives in line with organizational requirements.
- Implement an infection prevention plan aligned to the business objectives of the business unit; and based on the historic facility experience, incidents and audit findings and Life Healthcare national targets.
- Lead the Infection Prevention Committee and direct reporting, investigation, root cause analysis, trending and actions of all infection related incidents or risks.
- Set the business unit Infection Prevention targets with the Nursing team.
- Comply with legal and company requirements through internal audits (laundry, sterilization and storage department, catering, healthcare risk waste, internal infection and prevention control audit), and the hazardous biological agent risk assessment.
- Participate in and manage the close out of findings of the Department of Health inspection.
- Participate in and manage the close out of findings of the external and internal QMS reviews.
- All close outs from internal audits, external audits and inspections are monitored and evaluated for effectiveness at MANCO and Quality Review meetings.
Surveillance and reporting to minimise infection prevention risk.
- Patient and environmental risks identified and mitigated.
- Monitor and assess high risk patients to minimise infection risk.
- Monitor and assess the environment to identify and minimise infection risk.
- Consult with relevant subject matter experts in order to take appropriate remedial action and monitor effectiveness.
- Communicate infection risks, trends and actions to the MANCO, Unit Managers, Medical Advisory Committee, and Quality Review Committee.
Identify, minimise and manage occupation exposure to hazardous biological agents.
- Occupational risks identified and mitigated
- Ensure that Hep B programme is offered to all HCW’s
- Monitor and evaluate the placement of high risk employees to minimise occupational health risks.
- Monitor and evaluate the environment to identify and minimise occupational health risks.
- Consult with relevant subject matter experts in order to take appropriate remedial action and monitor effectiveness.
Ensure excellence in infection prevention practice and build competence in infection prevention management within the facility.
- Technical and professional competence in infection prevention at business unit level.
- Keep your knowledge updated and abreast of international best practice in infection prevention.
- Provide subject matter knowledge and advise to the business unit.
- Facilitate standard and ad hoc training as required to align business unit to organizational training strategy for e.g. ( not limited to)
- Hand hygiene
- exposure to body fluids
- infection prevention bundle compliance
- significant resistant organisms
- link nurse training
- Identify the risk profile of each unit and design and coordinate an appropriate in service training strategy with the enabling team for the business unit.
- Induct new employees in infection prevention and occupational health risk.
Manage internal and external outbreaks to minimise risk
- Patient, employee and environmental and risks identified and mitigated.
- As a member of the Emergency Action committee annually review the Outbreak Management Process in the hospital emergency plan.
- In the event of the outbreak, lead the outbreak task team to control the outbreak and minimise further risk.
- Communicate the outbreak status, epidemiology, risk, prevention measures and impact to internal and external stakeholders.
Requirements
- Grade 12
- Relevant Degree or Diploma in Nursing
- Qualified Infection Prevention and Control Specialist from a recognised institution. The qualification should hold at least 60 credits.
- Short learning programmes (SLP) shorter than 6 months are not recognised.
- Sound clinical and applied Infection Prevention knowledge. The candidate should have practical application knowledge as an IPS/IPC or a 2IC
- Experience/qualification in a specialist unit would be advantageous.
- Under exceptional circumstances, where no qualified IPS is available or suitable, a strong motivation from the Nurse Manager and National IPC Risk Manager is required prior to appointment
- If not trained or part of the current course, the candidate must agree to enrol to do the LHC certificate course (SLP) with immediate effect or as soon as practically possible
- Agree to do the 6 day On Boarding Programme via TEAMS (within 1 month of employment)
- Excellent basic computer skills (Microsoft Office).
- Understanding of the private healthcare industry.
Competencies
- Leadership skills
- Problem Solving and Analysis
- Practical Execution
- Building Relationships
- Communication
- Influencing
- Customer Responsiveness
- Knowledge Management
- Rule Orientation
- Research Skills
- Ethical Behaviour
- Leading by Example
- Resilience
EmailRecruitment.BedfordGardens@lifehealthcare.co.zaClosing dateWednesday, December 11, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Finance and Administration Manager
NursingFacilityLife Flora HospitalPositionFinance and Administration ManagerIntroduction
A vacancy exists for a Finance and Administration Manager based at Life Flora Hospital, reporting to Jacques De Klerk, Hospital Manager. The successful candidate will be responsible for managing the financial results of the business units in line with accounting standards and within corporate governance protocols in support of Life Healthcare objectives and strategy.Critical Outputs
Effective people management
- Demonstrate visible leadership in respect of Life values, operating model and strategy.
- Actively sponsor Life initiatives and projects as it relates to hospital.
- Actively participate in hospital MANCO meetings, regional Shaka, RSRT meetings and forums
- Actively lead and manage F&A and HOD feedback meetings and ensure participation from all parties to achieve strategic objectives
- Recruit, retain, motivate and develop staff according to Life people policies and practices.
Accurate financial reporting & analysis
- Review monthly recon files, managing general ledger close of adjustments to zero and manage people and processes to adhere to reporting deadlines
- Prepare variance to budget as compared to prior year analysis, report on hospital performance, identify problem areas and take remedial action with staff and Enabling functions as required
Effective budgeting
- Participate in hospital strategic planning to identify Capex projects, develop financial model for proposed Capex plan with local management and Enabling functions and assist hospital manager in developing a motivation for Capex projects
- Develop operating budget, ensure final budget presented matches approved parameters, ensure sign off of budget by management and communicate approved budget to all units
- Ensure final working capital budget presented reflects the requirements of the operating budget, ensure sign off by management and communicate approved budget to all units
Effective management of internal controls
- Prepare annual review checklists and manage the internal control environment within the hospital
Effective patient services management
- Ensure all credit management targets are met (i.e. internal and external debtors days etc)
- Manage and minimize risk and achieve LHC targets regarding rejections, bad debts, case management write offs and reimbursement codes
- Oversee pre-admission trends with relevant manager and manage appropriately
- Identify problems and take remedial actions with relevant stakeholders
Effective governance and risk management
- Manage compliance to the executive constraints per corporate governance, report deviations and take action where necessary
Effective quality management and customer relations
- Achieve and improve quality metrics, continuously monitor and measure processes to maintain and approve same and actively lead and promote LHC quality drive
- Manage data integrity and compliance to LHC protocols
- Develop and maintain relationships with various internal and external stakeholders, conduct feedback surveys in order to monitor relationships and service levels, identify trends and implement remedial actions
Requirements
- Bachelors degree in Accounting
- Completed articles would be an advantage
- Relevants experience, preferably commercial management in a corporate services environment
- Ability to learn industry specifics i.e. related healthcare terminology.
- Computer proficiency
Competencies
- Problem-solving, analysis and judgement
- Attention to detail
- Resilience
- Engaging diversity
- Verbal & written communication skills
- Influencing
- Action orientation Building relationships
- Customer responsiveness
- Organisational awareness
- Excellence orientation
- Ethical behaviour
- Lead by example
- Motivating and developing people
EmailFlora.Recruitment@lifehealthcare.co.zaClosing dateWednesday, January 15, 2025
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Receptionist
FunctionOtherFacilityBorder Region, East LondonPositionReceptionistIntroduction
A vacancy exists for a Perm on demand Receptionist, based at Imaging sites based in East London reporting to the Support Services Manager, Sharon Redgard. The successful candidate who will contribute to the effective functioning of the reception department and become part of a professional team that continuously strives for the highest standards of quality in Life Healthcare. The incumbent will be responsible for capturing patient information, make bookings, check medical aid validity and take payments.Critical Outputs
- Carrying out receptionist and administrative duties for the practice
- Process scan requests
- Receiving and handling of cash
- Liaising with referring Doctors and hospital staff
- Liaising with authorisations department
- Adhering to the protocols of the department
- Adhering to the procedures of the department
- Able to work under pressure.
- Honest and reliable.
- Any other duties that may be required fome time to time.
Requirements
- Grade 12 or equivalent.
- Experience within a healthcare environment including people management and customer service experience.
- Understanding of the private healthcare industry, its challenges and role players would be an advantage
- Computer proficiency
- Ensure patient details are correct every time they undergo an x-ray.
- Answer calls and make bookings.
- To take payments and cash up daily.
- Checking funds with Medical aids.
- Excellent communication and Interpersonal skills a prerequisite.
- Experience in dealing with patients.
- Knowledge of medical terminology will be advantageous
- Teamwork is essential.
- Ability to work under pressure
Competencies
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Drive & energy
- Excellence orientation
- Ethical behaviour
- Building relationships
- Customer responsiveness
- Organisational awareness
- Knowledge of Medical Aids and authorisation process
Emailrecruitment.ldiec@lifehealthcare.co.zaClosing dateMonday, December 16, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
All the best with your applications
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