Nedbank has x67 Open Vacancies Available: Apply Now

Nedbank is currently holding x67 Open vacancies form its various fields and inviting interested and qualifying candidates to apply.

Closing date: Ongoing

Location: South Africa

Job Purpose

To provide personalised advice, financial solutions, client service and educate clients on the convenience, security and functionality of self-service solutions, in order to meet business goals and exceed client expectations an Nedbank

Job Responsibilities

Client Engagement:

• Respond to client needs by offering the right service and solution.
• Nurture strong, long-standing client relationships.

• Educate Nedbank clients and potential clients on how to subscribe and service their account.
• Educate clients on the convenience, security and functionality of self-service solutions.
• Provide knowledgeable client service that fosters mutual trust and confidence.
• Discover client’s needs through connecting, understanding and delivering financial solutions with care.

• Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Identify cross-selling opportunities through client engagement and quality conversations.

• Facilitate the sales process by informing clients of the product features and benefits.
• Provide input into client financial analysis, make recommendations to credit and monitor the return of security documentation.
• Identify and recommend opportunities to enhance processes, systems and policies.

• Nedbank Goals:
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Act in the client’s interest, inform the client, do what you say and promise, take accountability, and go the extra mile.

• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Achieve business objectives and identify and execute on quality sales leads.
• Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
• Risk and Compliance:

• Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
• Report suspicious transactions to the relevant department.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications and training material.

• Essential Qualifications – NQF Level
• Advanced Diplomas/National 1st Degrees
• Preferred Qualification
• FAIS Approved Qualification
• Minimum Experience Level
• Must have 3 – 6 years Retail/Banking Client Service, Sales, Relationship experience

Knowledge

• Product sales skills
• Sales Strategies
• Product Knowledge
• Customer service principles
• Nedbank policies and procedures
• Customer relationship management

Behavioural Competencies

• Building Customer Loyalty
• Building Trusting Relationships
• Sales Persuasion
• Technology Savvy
• Planning and Organizing
• Adaptability
• Applied Learning

Click Here To Apply

The post Nedbank has x67 Open Vacancies Available: Apply Now appeared first on Scholarly Africa.

Nedbank has x67 Open Vacancies Available: Apply Now Nedbank is currently holding x67 Open vacancies form its various fields and inviting interested and qualifying candidates to apply. Closing date: Ongoing Location: South Africa Job Purpose To provide personalised advice, financial solutions, client service and educate clients on the convenience, security and functionality of self-service solutions, …

The post Nedbank has x67 Open Vacancies Available: Apply Now appeared first on Scholarly Africa.

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