Old Mutual Jobs

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Data Scientist

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

KEY RESULT AREAS

This role is responsible for the interpretation and statistical analysis of customer and customer related data through efforts of others over periods of up to a year. The incumbent is individually accountable for achieving results through own efforts.

Data Analysis

·         Extracts data from various internal and external data sources.

·         Performs data manipulation and descriptive/ exploratory data analysis

·         Works with little supervision, and to very high levels of accuracy. 

·         Liaises with IT and data delivery teams.

·         Codes, tests and implements query programs.

·         Delivers statistical models in support of business objectives 

·         Has a broad understanding of statistics, predictive modelling, machine learning and data science techniques.

·         Responsible for the interpretation and statistical analysis of customer, sales and intermediary data.

·         Generates business insights via statistical and data analysis.

·         Builds dashboards and reports to help answer business questions.

·         Documents program and data base specifications.

·         Interprets and analyses data and presents internally.

·        Should be able to work without supervision for repetitive functions but require supervision for more complex tasks

Personal Effectiveness

·      Accepts and lives the company values

·     Accountable for service delivery through own efforts

·     Collaborates effectively with others to achieve personal results.

·     Individually accountable for managing own time, tasks and output quality

·     Makes increased contributions by broadening individual skills

Qualifications and Experience

·     Matric

·     IT related degree / diploma or up to 2-5 years IT related experience

·     Advanced skill in MS Excel with Power Query & PowerPivot as pre-requisite

·     Experience in similar Data Science role would be advantagious.

·     Proficient in the use of Tableau Desktop reporting.

·     Proficient in the use of MS PowerBI.

·     Proficient in the use of MS SQL Language.Collect, analyse, report, and interpret data for use in the development of business strategies and tactics and in subsequent appraisal of results. OML Roles mapped to this profile are: Data Analyst.

Responsibilities

Business Requirements Identification

Collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals, in order to garner the “why” of the requirements and the benefits of such requirements.

Data Exploration & Manipulation

Conduct research and select relevant information to enable testing, experimental adjustustment and analysis of key themes and trends using primary data sources and business intelligence tools, to perform data manipulation and descriptive data analysis.

Advanced Analytics

Support interpretation of advanced analytics data, using specialized software tools and functionalities to support business requirements.

Performance Improvement through Business Intelligence

Make recommendations to improve data and analytics systems and platforms, contributing to the continuous improvement and refinement of data and analytics strategy by performing root cause analyses.

Insights and Reporting

Contribute to the preparation of various data and analytics reports. Builds dashboards and reports to help answer business questions.

Data Architecture

Consult and educate stakeholders on methods for streamlining and standardizing data recording to ensure quality and accuracy.

Data Collection and Analysis

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant industry best practices, business acumen, and broadening of individual skills such as presentation, communication and visualisation, through ongoing education, attending conferences, and reading specialist media.

SkillsAction Planning, Application Development, Business Requirements Analysis, Computer Literacy, Data Compilation, Data Controls, Data Management, Data Modeling, Executing Plans, Gaps Analysis, IT Network Security, Management Reporting, Market Analysis, Policies & Procedures, User Requirements Documentation

CompetenciesAction Oriented

Collaborates

Cultivates Innovation

Customer Focus

Drives Engagement

Drives Results

Manages Ambiguity

Manages Complexity

EducationNQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date13 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

MFC Compliance Officer

et’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

You will be individually accountable for establishing and embedding a compliance framework; including compliance risk management and monitoring plans over periods of 3 months to a year. Initiates and facilitates corrective action where required.

  • Establishes and embeds compliance within the MFC Distribution Channels and Enabling Functions.
  • Ensures compliance within the area by implementing compliance risk management and monitoring plan framework.
  • Performs compliance reviews, and consultation activities and acts as Line 1 signatory to business artifacts (e.g. application form changes, etc.).
  • Assists in the mitigation of compliance risk.
  • Acts as MFC Privacy champion and executes Privacy activities/requirements to ensure compliance.
  • Manages compliance queries from Distribution Channels and Enabling functions.
  • Collaborates effectively with MFC Legal and Group Compliance teams.

Requirements:

  • Registered Compliance Officer with FSCA (Advantageous).
  • Competent in FAIS legislation.
  • Law and or relevant tertiary qualification.
  • Minimum 5 years of Law/Compliance experience.
  • Financial Services Industry experience is essential.
  • Professional designation (e.g. C.Prac or C.Prof) would be an advantage.

The above summary is in line with MFC Segment expectations. More detail is provided below:Individually accountable for establishing a compliance framework; including Risk Management and Monitoring plan. Embeds compliance, directly and/or through staff supervised over periods of 3 months to a year. Initiates and facilitates corrective action where required

Responsibilities

Regulatory and Compliance Management

Investigate all kinds of incidents and reports and provide expert advice to more senior colleagues. Minimize risk exposures and ensure adherence with regulatory standards by working with all internal functions to make sure compliance programs are properly implemented.

Regulatory Affairs

Take responsibility for managing and delivering a designated work program.

Quality Management System

Contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change.

Audit Compliance

Manage a portfolio of audit assignments. Ensure that the team plans and delivers audits that cover identified risk areas, and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader.

Quality Assurance Testing Design

Validate new or existing complex test methods and procedures; identify issues and recommend improvements to contribute to further development.

Stakeholder Engagement

Contribute to stakeholder engagement by identifying stakeholders; by finding out their needs, issues, and concerns; and by reacting to these needs, issues, and concerns, arranging meetings and events and drafting supporting materials to promote understanding and commitment.

Leadership and Direction

Communicate the local action plan; explain how this relates to the function’s strategy and action plan and to the broader organization’s mission and vision; motivate people to achieve local business goals.

Performance Management

Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.

Organizational Capability Building

Provide coaching to team members to develop their skills.

Budgeting

Track budgets and report variances to more senior colleagues.

SkillsCompliance Reviews, Compliance Risk Management, FAIS, Monitoring Plans, Risk Compliance, Risk Management

CompetenciesAction Oriented

Balances Stakeholders

Communicates Effectively

Financial Acumen

Instills Trust

Interpersonal Savvy

Manages Complexity

Optimizes Work Processes

EducationBachelors Degree (B) (Required)

Closing Date07 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Branch Sales Executive

Lets Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Reporting to the Branch Manager, the incumbent will assist in responding to quotation requests, developing prospects into new business, recruiting intermediaries, and aggressive market engagements.

Management of the Distribution Channels to ensure;

  • Increase in the number of distribution channel partners
  • Attain product revenue targets
  • Ensure profitability of the relevant product at appropriate cost levels
  • Ensure effective internal controls, policies, and procedures are in place
  • Establish and cultivate relationships with intermediaries and clients.
  • Managing an efficient sales cycle (sales pipeline)
  • Ensure that proper management of accurate, quality, and timely business reports
  • Coordinate issuance of renewal notices and follow-up of clients to ensure retention
  • Monitor cash & carry policy to ensure that all premiums are paid upfront Manage IPF business in liaison with the finance team Manage and attend Client, Intermediary, and Branch meetings Resolve client inquiries, ensure timely completion of investigations/resolution Maintain effective business relationships to ensure effective delivery of service

Plans, coordinates and controls construction-related activities on a project or part of a project to enable completion within cost, quality & time constraints. Provides on and off-site service. Monitors progress against programme. Coordinates activities of professionals and teams.

Responsibilities

Regulatory and Compliance Management

Investigate standard incidents using current regulatory and compliance processes, systems, and procedures, and take action to solve immediate compliance issues. Advise more senior colleagues on more complex problems.

Land and Property Acquisition

Assist in purchasing suitable property and land for development projects. Includes producing documentation and communicating with landowners and legal advisors.

Insights and Reporting

Extract and combine data to generate standard reports.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Property Valuation

Produce accurate analyses on property valuation for others by collecting information from a variety of standard sources and inputting the data into standard formats.

Cost Calculation and Analysis

Prepare and analyze accurate costings for construction, maintenance, or improvement works. Will include calculations covering materials, quantities, and labor time.

Business Case

Contribute information and analysis to support the development and review of business cases.

Property/Asset Management

Deliver asset management support services (mostly of a routine nature) by using asset management systems and protocols.

Data Collection and Analysis

Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.

Administration

Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

SkillsAccounting, Action Planning, Building Valuations, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Evaluating Information, Management Reporting, Numerical Aptitude, Oral Communications, Project Budget Management, Solution Analysis

CompetenciesAction Oriented

Collaborates

Communicates Effectively

Decision Quality

Ensures Accountability

Financial Acumen

Instills Trust

Manages Complexity

EducationBachelor of Commerce (BCom)

Closing Date10 March 2025 , 23:59

The Old Mutual Story!

Executive – Digital Channels

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job DescriptionWe are seeking a dynamic Executive to lead Old Mutual’s Digital Channels, driving strategy, innovation, and business alignment. As a strategic partner to business units, this role will develop and optimize OM Group digital channels to enhance customer engagement and deliver measurable business value. It will oversee platform development, performance optimisation, and the rollout of innovative features, leveraging data-driven insights for continuous improvement. Additionally, the Executive will drive commercial success, manage financial investments, and ensure compliance with regulatory and risk standards. With a strong focus on governance, capability building, and stakeholder engagement, this leader will spearhead digital transformation, cultivating a high-performing, customer-centric digital ecosystem.

About OM GRiD

Old Mutual’s vision is to be the first choice for customers looking to sustain, grow, and protect their prosperity. Our ambition is to empower them to take control of their financial well-being. The Goals, Rewards, and Digital (GRiD) portfolio plays a key role in this by delivering personalised, digitally enabled experiences that make financial wellness practical, accessible, and rewarding. Through seamless access to curated financial insights, tools, products, and services—in collaboration with advisers and Old Mutual’s broader network—we help customers meet their financial needs today and in the future.

We are seeking a dynamic Executive to lead Old Mutual’s Digital Channels, driving strategy, innovation, and business alignment. As a strategic partner to business units, this role will develop and optimize OM Group digital channels to enhance customer engagement and deliver measurable business value. It will oversee platform development, performance optimisation, and the rollout of innovative features, leveraging data-driven insights for continuous improvement. Additionally, the Executive will drive commercial success, manage financial investments, and ensure compliance with regulatory and risk standards. With a strong focus on governance, capability building, and stakeholder engagement, this leader will spearhead digital transformation, cultivating a high-performing, customer-centric digital ecosystem.

THE MAIN ACTIVITIES OF THE JOB

  • Define and Drive Digital Strategy – Lead Old Mutual’s digital channel strategy, ensuring alignment with business objectives and driving growth.
  • Enhance Digital Platforms & Innovation – Oversee platform development, performance optimization, and the creation of innovative digital experiences to improve customer engagement.
  • Leverage Data & Analytics – Use insights to monitor, measure, and enhance digital channel performance, driving continuous improvement and strategic decision-making.
  • Ensure Commercial & Financial Success – Manage budgets, optimize investments, and drive revenue growth while ensuring cost efficiency.
  • Lead Governance & Talent Development – Uphold regulatory standards, manage risks, and build high-performing teams to accelerate digital transformation.

Strategic Leadership and Vision

  • Define and Drive Digital Channel Strategy: own and lead the strategic direction of Old Mutual’s digital channels, ensuring alignment with the organisation’s overarching business objectives and growth ambitions.
  • Strategic Partnership and Collaboration: collaborate as a strategic partner to business units, deeply understanding their digital needs and delivering tailored experiences that enhance customer engagement and drive business value.

Operational Excellence and Performance

  • Platform Oversight and Performance Management: oversee the development, maintenance, and performance optimisation of digital platforms, ensuring scalability, security, and a superior customer experience.
  • Feature Development and Innovation: lead the design, development, and management of agile feature teams to deliver innovative sales and servicing functionalities that drive customer acquisition, retention, and engagement.
  • Analytics and Insight-Driven Decisions: use analytics capabilities to monitor, measure, and analyse digital channel performance, leveraging insights to drive continuous improvement and strategic decision-making.

Commercial and Financial Accountability

  • Commercial Success and Growth: drive the commercial success of digital channels, ensuring value creation and revenue growth
  • Investment Management: develop and present compelling investment cases for digital channel initiatives, ensuring strategic alignment and maximizing return on investment.
  • Financial Planning and Budget Management: strategically plan and manage financial budgets, ensuring cost efficiency while delivering impactful digital solutions.

Governance, Compliance, and Risk Management

  • Regulatory Compliance and Risk Management: ensure all digital channels comply with relevant regulatory requirements and industry standards, maintaining high levels of security, privacy, and operational integrity.
  • Governance and Strategic Alignment: establish and lead robust governance structures that ensure alignment with the group’s digital strategy, adherence to standards, and effective risk management.

Capability Building and Leadership

  • Capability Development and Talent Management: build and nurture high-performing digital teams, fostering a culture of innovation, agility, and continuous learning to effectively manage and scale digital channels.
  • Leadership and Stakeholder Engagement: provide strategic leadership and engage with senior stakeholders to drive digital transformation, ensuring cross-functional alignment and organizational buy-in

MINIMUM QUALIFICATIONS/EXPERIENCE (REQUIRED FOR THE JOB)

  • Relevant degree plus 10+ years in digital leadership roles, with a proven track record of driving digital strategy and transformation.
  • Extensive experience in financial services or a related industry, with a deep understanding of digital platforms, customer engagement, and fintech innovations.
  • Strong background in digital product development and platform management, including experience with agile methodologies and innovation delivery.
  • Proven ability to leverage data and analytics to optimize performance, drive strategic decision-making, and enhance customer experience.
  • Commercial and financial acumen, with experience managing budgets, investments, and revenue growth in digital channels.
  • Governance, compliance, and risk management expertise, ensuring regulatory adherence and operational security.
  • Leadership experience in building and managing high-performing digital teams, fostering innovation and cross-functional collaboration.
  • Strong stakeholder engagement and influencing skills, with experience working at an executive level and driving digital transformation across an organization.
  • Knowledge of Agile methodology and experience in managing Agile Teams

ADDITIONAL QUALIFICATIONS/EXPERIENCE (PREFERRED, NOT A REQUIREMENT)

  • Master Business Administration or similar qualification

COMPETENCIES REQUIRED

  • Team Leadership: Builds, develops, and manages high-performing teams with a strong leadership presence.
  • Strategic Thinking: Approaches challenges with clarity and decisiveness; applies superior analytical and problem-solving skills to deliver solutions.
  • Communication Excellence: Delivers compelling presentations and communicates effectively in written and verbal formats.
  • Innovation & Change Leadership: Adopts an experimental mindset to drive innovation and organisational transformation.
  • Problem-Solving Expertise: Defines and structures problems, conducts in-depth analysis, and generates actionable insights and recommendations.
  • Strategic Execution: Translates strategic intent into business plans that foster change and innovation.
  • Market & Industry Insight: Understands global technology, customer trends, industry shifts, and competitive landscapes to shape future business success.
  • Cross-Sector Influence: Engages and integrates diverse perspectives across business segments and regions to drive strategy and execution.
  • Business Innovation & Change Management: Leads and manages large-scale innovation and transformation initiatives.
  • Performance & Transformation Leadership: Inspires teams and organizations to excel while navigating change and major business shifts.
  • Relationship Building: Fosters trust-based relationships across employees, business functions, government entities, regulators, and industry experts. Collaborates effectively within matrix organizations and across geographies.
  • Resilience & Self-Awareness: Navigates resistance to change with resilience, leveraging personal strengths to enhance business performance

If the above sounds like you, we look forward to meeting you and helping you find your Greatness with Old Mutual.

SkillsAction Planning, Change Management, Cost Budgeting, Identifying Customer Needs, Oral Communications, Organizational Design, Planning and organisational skills, Policies & Procedures, Presenting Solutions, Stakeholder Management, Strategic Planning, User Experience (UX) Design

CompetenciesBalances Stakeholders

Builds Effective Teams

Business Insight

Collaborates

Communicates Effectively

Cultivates Innovation

Customer Focus

Decision Quality

EducationMBA: Digital Communications and Media/Multimedia, NQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent (Required)

Closing Date09 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Audit Manager: Credit Risk

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Credit Risk Audit Manager is responsible for execution of audits focused on Credit Risk Management within OML. This role includes managing audit delivery and ensuring timely and high-quality audit deliverables. The manager will be involved in annual audit planning, updating the audit universe, executing audits, and preparing comprehensive audit reports. Additionally, the role supports the Audit Lead in maintaining strong stakeholder relationships and preparing reports for audit committees and boards.

Key Result Areas

  1. Delivery of Services:
  • Contribute to the development of the audit plan, ensuring the audit universe is updated and emerging risks are identified.
  • Execute audit plans and management requests efficiently and on time.
  • Provide input for and update the Combined Assurance Plans relevant to the portfolio.
  • Ensure adherence to GIA Methodology and maintain quality and performance standards.
  • Deliver clear, impactful audit reports with actionable management responses and defined timelines.
  • Facilitate the agreement of audit findings and ratings with stakeholders.
  • Conduct root cause analysis and recommend enhancements to the control environment.
  • Utilize an integrated audit approach, involving IT and Data Analytics Services (DAS) as needed.
  • Contribute to committee and board reporting.
  • Develop and execute an issues assurance plan per portfolio, ensuring timely and quality completion.
  1. Customer Engagement:
  • Build and sustain effective relationships with senior management in the relevant portfolio, particularly for integrated audits.
  • Assist the Audit Lead in stakeholder management and maintaining engagement.
  • Represent the GIA in portfolio governance bodies as needed.
  1. Operations:
  • Support the Audit Lead in managing functional resource planning and integration, including the use of specialist consultants.
  • Implement resource plans and make necessary adjustments.
  • Support the Audit Lead to manage the portfolio’s audit statistics and monthly reporting through engagement with line 1 and line 2 functions.
  • Adhere to the IIA Code of Ethics and GIA policies and procedures.
  1. People Leadership:
  • Assist the Audit Lead in recruiting specialized resources.
  • Oversee the performance management and development of direct reports to build a skilled and motivated team.

Requirements: Skills, Qualifications, Experience required

Qualifications & Professional Affiliations

  • Relevant University Degree (eg business, accounting, finance or related field).  Post graduate qualification preferred.
  • CA (SA), CIA, CFA would be advantageous.

Experience

  • Internal Audit experience in Banking – minimum of 7 years’ experience.
  • Strong background in the financial services industry.
  • Experience in credit required.
  • Minimum 3 to 5 years’ experience in managing individuals and assignments.
  • Experience of client relationship management at senior levels.
  • 1-2 years experience analysing complex sets 0f data to interpret, visualise and identify trends.
  • Proven expertise in credit risk management practices, including the ability to evaluate credit underwriting, credit portfolio management, and credit risk modelling.
  • Strong understanding of regulatory requirements related to credit risk (e.g., National Credit Act, Basel standards).
  • Demonstrated experience in analysing credit risk processes, governance structures, and control frameworks.
  • Familiarity with risk grading, loan review methodologies, stress testing, and credit loss forecasting.
  • Knowledge of credit risk analytics and relevant credit risk mitigation techniques.
  • Experience working with complex lending products, secured and unsecured lending, and retail and commercial credit portfolios.

Core competencies:

  • Strong analytical and problem-solving skills, with the ability to interpret complex data and provide insightful recommendations.
  • In-depth knowledge of credit risk policies and risk assessment techniques.
  • Proficiency in audit tools, data analytics, and credit risk assessment software.
  • Ability to work independently and manage multiple priorities.
  • Excellent communication and report-writing skills.
  • High attention to detail and adherence to quality standards.
  • Strategic thinking with an ability to manage competing priorities and deadlines.
  • Ability to foster effective working relationships with internal and external stakeholders.
  • Leadership, coaching, and team management skills.
  • Collaborative mindset.

Technical competencies:

  • High Level of Computer Literacy
  • Preferable Audit Software (e.g. TeamMate)
  • Internal Auditing Methodologies
  • Business Process Analysis
  • Risk Analysis & Control Assessment Techniques
  • Analytical Tools
  • Report writing
  • Professional Ethics
  • Strong Business Acumen
  • Internal Audit Management
  • Critical Thinking
  • Communication skills
  • Improvement and Innovation

Personal Effectiveness

  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.
  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks, output quality and development
  • Makes increased contributions by broadening individual skills.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

SkillsAnalytical Thinking, Banking, Credit Risk Management, Credit Risks, Portfolio Management, Relationship Management, Risk Analysis, Stakeholder Management, Team Management

CompetenciesBuilds Effective Teams

Business Insight

Communicates Effectively

Ensures Accountability

Financial Acumen

Instills Trust

Manages Complexity

Optimizes Work Processes

EducationBachelor of Commerce (BCom): Finance (Required), Chartered Accountant, Post-graduate Diploma (PGDip): Finance

Closing Date15 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Data Analyst

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

We are Hiring…

OMI-iWYZE is looking for a Data Analyst to collect, analyse, report, and interpret data for use in the development of business strategies and tactics and in subsequent appraisal of results.

Job Requirements:

  • Bachelor’s degree in Computer Science, or Information systems.
  • 3 – 5 years’ experience applying analytical methods to business problems.
  • 3 – 5 years’ experience working in the general insurance industry.

Collect, analyse, report, and interpret data for use in the development of business strategies and tactics and in subsequent appraisal of results. OML Roles mapped to this profile are: Senior Data Analyst.

Responsibilities

Business Requirements Identification

Proactively collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals, in order to garner the “why” of the requirements and the benefits of such requirements.

Data Exploration & Manipulation

Conduct research and select relevant information to enable testing, experimental adjustustment and analysis of key themes and trends using primary data sources and business intelligence tools. Coordinates data exploration and manipulation input to strategic projects where integrated data sets are required.

Advanced Analytics

Run advanced analyses and perform model assessments, validation, and enhancement activities, using software tools and functionalities.

Performance Improvement through Business Intelligence

Make recommendations to improve data and analytics systems and platforms, contributing to the continuous improvement and refinement of data and analytics strategy by conducting root cause analyses.

Insights and Reporting

Prepare and coordinate the completion of various data and analytics reports. Generates and test hypotheses and provide measurable and actionable insights and presents dashboards to stakeholders in presentations.

Data Architecture

Consult and educate stakeholders on methods for streamlining and standardizing data recording to ensure quality and accuracy.

Data Collection and Analysis

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of relevant industry best practices, business acumen, and broadening of individual skills such as presentation, communication and visualisation through ongoing education, attending conferences, and reading specialist media.

SkillsAction Planning, Application Development, Business Requirements Analysis, Computer Literacy, Data Compilation, Data Controls, Data Management, Data Modeling, Executing Plans, Gaps Analysis, IT Network Security, Management Reporting, Market Analysis, Policies & Procedures, User Requirements Documentation

CompetenciesAction Oriented

Business Insight

Cultivates Innovation

Drives Engagement

Drives Results

Manages Ambiguity

Manages Complexity

Optimizes Work Processes

EducationNQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date07 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Head of Digital Enablement

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

We are Hiring…

OMI – iWYZE islooking for a Head of Digital Enablement to manage a team of business analysts, statisticians, data scientists, and data modelers in using data to provide insights into business performance and suggest areas for and methods of improving operations.

Translate the work of the Analytics function into findings for application by the broader business, including for use in strategic decision making and planning. Implement analytical approaches and methodologies and assist in the interpretation of results.

Responsibilities:

  • Lead and oversee the execution of various digital projects within different business units.
  • Develop and implement comprehensive digital transformation strategies to drive innovation and competitive advantage.
  • Leverage AI and advanced analytics to optimize operational efficiencies and enhance customer interactions.
  • Collaborate with cross-functional teams to ensure seamless integration of digital initiatives across the organization.
  • Foster a culture of digital innovation, providing guidance and support to stakeholders at all level
  • Evaluate and select technology vendors that align with the company’s digital objectives.
  • Develop and implement business models that drive digital engagement and increase digital sales.
  • Monitor project timelines, budgets, and performance metrics, ensuring successful project delivery.
  •   Stay current with industry trends, emerging technologies, and best practices to continuously refine the company’s digital strategies.
  • Develop comprehensive digital transformation strategy that integrates into the overall strategy and encompasses the deployment of multi-channel chatbots, large language models, and automation. Identify opportunities for process optimization and enhanced customer interactions through digital channels.
  • Evaluate, select, and implement advanced technology solutions, including chatbot platforms, large language models, AI-driven insights, and automation tools, that support the digital transformation journey of the call center. Ensure seamless integration with existing systems and processes.
  • Create and embed a prioritization approach to develop a roadmap for digital innovation with the relevant processes, tools, and metrics to support business objectives and new growth opportunities.
  • Lead the deployment and management of these digital technologies to enhance customer interactions, streamline inquiries, and provide timely solutions to our customers. Continuously improve the accuracy and effectiveness of these solutions through ongoing refinement. Identify manual and repetitive processes within the call center and implement automation solutions to drive efficiency and reduce human error. This includes automating data entry, call routing, and other routine tasks.
  • Lead the change management process with our internal and external customers to accelerate the adoption of digital technology & solutions. Guide cross-functional teams through the transition to digital processes, ensuring smooth adoption and minimal disruptions.
  • Leverage AI-driven data analytics from chatbot interactions, language model responses, and automated processes to gain insights into customer behavior, call center performance, and operational efficiency. Use data-driven insights to refine strategies and continuously improve digital initiatives.
  • Identify and redesign existing call center processes to maximize the benefits of digital solutions. Implement best practices and industry standards to drive efficiency and effectiveness.
  • Establish key performance indicators (KPIs) and metrics to measure the success of digital transformation initiatives. Regularly monitor and report on progress, making necessary adjustments to achieve desired outcomes.
  • Lead, mentor, and develop a team of digital transformation professionals. Provide guidance, training, and resources to empower team members to excel in their roles.

Requirements:

  • Bachelor’s degree in Computer Science & Information Technology, Business Administration, Information Systems, or related field; Master’s degree preferred.
  • Proven track record of successfully leading digital transformation initiatives within call center environments, specifically involving chatbots, large language models, automation, and AI-driven operational efficiencies.
  • Strong understanding of call center operations, customer service principles, and emerging digital trends.
  • Experience with deploying and managing self-service capabilities, chatbots, language models, and automation tools.
  • Demonstrated ability to build and implement business models that drive digital engagement and increase digital sales.
  • Excellent analytical and problem-solving skills, with the ability to make data-driven decision
  • Exceptional leadership, communication, and interpersonal skills.
  • Change management expertise and the ability to drive cultural change within an organization.
  • Project management certification (e.g., PMP) is a plus.

Manage a team of business analysts, statisticians, data scientists, and data modelers in using data to provide insights into business performance and suggest areas for and methods of improving operations. Translate the work of the Analytics function into findings for application by the broader business, including for use in strategic decision making and planning. Implement analytical approaches and methodologies and assist in the interpretation of results. OML Roles mapped to this profile are: Senior Manager Analytics and Regional Head: Digital & Data.

Responsibilities

Data and Analytics Strategy

Lead the implementation of data and analytics strategy by developing a data insights integration approach and process aligned to key business processes and decisions. Conceptualise, design and implement strategic plans through the effective management of projects and or team/s through Data Analytics.

Enterprise Business Analysis

Proactively interpret the business need and identify solution recommendations to business problems at a business unit level. Lead the improvement efforts to be made that are within span of control at this level, in line with industry best practice.

Data Exploration and Manipulation

Lead the performance and integration of highly sophisticated analytics to promote understanding of different business areas or critical business challenges/opportunities.

Insights and Reporting

Set and lead execution of the data and analytics reporting plan, creating strategies and templates to report data in a meaningful way. Create, present, and communicate high-impact data and analytics insights and recommendations to critical internal and external stakeholders.

Leadership and Direction

Identify and communicate the actions needed to implement the function’s strategy and business plan within the business area or department; explain the relationship to the broader organization’s mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.

Performance Management

Manage managers and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.

Business Requirements Identification

Elicit the most complex business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals, in order to garner the “why” of the requirements and the benefits of such requirements.

Performance Improvement through Business Intelligence

Make authoritative recommendations about technical or professional solutions that would significantly improve business performance and seek incremental improvement in an agile manner.

Budgeting

Deliver budget plans with guidance from senior colleagues.

Organizational Capability Building

Evaluate the capabilities of staff within the department to identify gaps and prioritize development activities. Implement the organization’s formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organization’s talent pool.

Information and Business Advice

Provide authoritative specialist and thought leadership advice to senior managers at the business unit or regional level to enable the implementation of policy, projects, and change initiatives.

Internal Client Relationship Management

Manage relationships with strategic internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust, and mobilizing appropriate internal and/or external resources to support in delivering business strategy and plans.

Data Management

Take responsibility for developing and delivering a key element of the organization’s data management system.

Data Commercialisation

Take responsibility for ensuring data and informatin provided to business is of commercial value.

SkillsAction Planning, Adaptive Thinking, Agile Project Management, Business Requirements Analysis, Commercial Acumen, Computer Literacy, Data Compilation, Data Controls, Executing Plans, IT Network Security, Management Reporting, Negotiation, Policies & Procedures, Project Risk Management, Readiness Assessments, Report Review, Workflow Management

CompetenciesBuilds Effective Teams

Business Insight

Communicates Effectively

Cultivates Innovation

Decision Quality

Develops Talent

Drives Engagement

Drives Results

EducationNQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date07 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Senior Product Owner: Rewards Proposition

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Old Mutual is looking for an experienced, results-driven Senior Product Owner to lead the development and execution of our Rewards Program. As a Propositional Owner, you will be responsible for the end-to-end ownership of the Rewards proposition, from strategy and conceptualization to implementation and optimization.

This role requires a leader with deep expertise in customer value propositions, loyalty programs, and a passion for driving customer engagement through personalized and innovative rewards solutions.

KEY RESPONSIBILITIES:

Proposition Ownership:

  • Own and lead the entire lifecycle of the Rewards proposition, ensuring alignment with Old Mutual’s overall strategic goals and customer needs.
  • Develop and maintain a clear product roadmap for the Rewards program, identifying opportunities for differentiation and growth.
  • Define and refine the customer value proposition, ensuring the Rewards program is highly relevant, engaging, and delivers measurable customer benefits.
  • Leverage data and insights to create a hyper-personalized rewards experience, tailoring offerings to individual customer preferences and behaviors.

End-to-End Delivery:

  • Oversee all aspects of the product development process, from ideation to execution, working closely with cross-functional teams including IT, marketing, operations, and customer experience.
  • Drive the successful implementation of Rewards initiatives, ensuring that projects are delivered on time, within scope, and meet quality standards.
  • Continuously improve the customer experience by optimizing rewards offerings, user journeys, and engagement touchpoints.
  • Business as usual running of the Rewards programme

Strategic Leadership:

  • Collaborate with senior leadership to shape the strategic direction of the Rewards program and align it with Old Mutual’s broader financial wellness and customer engagement goals.
  • Develop and present business cases to justify investments in new rewards initiatives and enhancements.
  • Drive innovation by staying on top of market trends, competitive offerings, and emerging technologies in loyalty programs and customer engagement.

Customer & Stakeholder Engagement:

  • Act as the primary advocate for the Rewards proposition, both internally and externally.
  • Engage with key stakeholders, including customer insights teams, partners, and external vendors, to co-create solutions that enhance the program’s value.
  • Leverage feedback from customers, agents, and other stakeholders to iterate on the proposition and deliver an exceptional customer experience.

Team Leadership & Collaboration:

  • Lead a multidisciplinary team of product managers, marketers, and developers to deliver the Rewards proposition.
  • Foster a culture of collaboration, innovation, and accountability within the team, ensuring alignment with the broader organization.
  • Provide mentorship and guidance to Actuarial SME’s and team members to develop future leaders.

Competencies Required:

  • Strong track record of managing end-to-end product lifecycles, from strategy through execution and optimization.
  • Deep understanding of customer value propositions, loyalty program dynamics, and customer segmentation.
  • Ability to translate customer insights and data into actionable product strategies.
  • Experience working with data analytics and customer behavior insights to drive personalized experiences.
  • Strong leadership and team management skills, with the ability to inspire and lead cross-functional teams.
  • Excellent stakeholder management and communication skills, with experience influencing at senior levels.
  • Experience in delivering digital-first customer experiences, with a focus on innovation and user-centric design.

MINIMUM REQUIREMENTS

  • Actuarial, Mathematics or Engineering Background
  • Proven experience as a Product Owner or Propositional Owner, ideally in a loyalty or rewards program, financial services, or customer engagement context.

Preferred Experience:

  • Experience in financial wellness, fintech, or insurance industries.
  • Understanding of design thinking principles and agile methodologies.
  • Strategic thinker with a customer-first mindset and a passion for building high-impact products.

Manages Scrum teams to transfer the project/product vision to design, development, and delivery. Guides the team through the product backlog toward building the right product, considering the vision, planning, and budgets of the business, customers, or use.

Responsibilities

Digital Strategy/Transformational Projects Execution

Oversee digital assets and orchestrate how the company can successfully leverage them to gain and maintain a competitive advantage.

Product and Solution Development

Take overall responsibility for designing, developing, and delivering the strategic plan for product development for a significant area of the business.

Project Team Management

Lead large project teams (or multiple small- to medium-sized teams); define the project vision, communicate the necessary outcomes, and provide guidance to achieve these outcomes; coordinate team actions across project activities; coordinate the flow of additional team members on and off the team, as needed; and build the capability of the team through training, coaching, and mentoring.

Digital Vision and Strategy

Define and set the digital strategy, working with both internal and external stakeholders to build and communicate the strategic importance of digital while aligning with broader organizational strategy.

Agile Release Planning

Plan and replan software releases for multiple related business-critical programs as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the project or program.

Agile Backlog Management

Review the backlog of work for a business-critical program and reprioritize the work and the deployment of project resources to reduce costs and increase the value of the work delivered to the business.

Product Management

Take responsibility for all aspects of a life cycle of a group of products, including long- and short-term development and marketing. Stay abreast of trends in the marketplace to ensure the products’ competitive position.

Horizon Scanning

Identify new external developments and/or emerging issues within an area of technology or business function and evaluate their potential impact on, or usefulness to, the organization.

Project Benefit Realization

Lead the development and implementation of a strategy to ensure that intended business benefits are realized across a program.

Culture of Innovation

Define the execution plan to disseminate innovative capabilities across the businesses, helping people develop these competencies and enabling them to innovate through solutions such as idea generation platforms, jam sessions, and hackathons.

Project Risk and Issue Management

Ensure that risks, issues, dependencies, and constraints are managed appropriately at project level. Where risks or issues threaten delivery of the project, develop and agree on recovery plans.

Application Software Road Map

Define and maintain a roadmap to facilitate complex application software development and ensure the development work is prioritized in line with business requirements.

Performance Management

Manage and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.

Personal Capability Building

Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team and beyond in the function. Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.

SkillsActuarial Science, Adaptive Thinking, Agile Project Management, Change Management, Executing Plans, Managing Stakeholder Expectations, Policies & Procedures, Policy Development, Product Development Management, Project Communications Management, Project Life Cycle Management, Project Performance Management (PM), Project Quality Assurance, Project Scope Management

CompetenciesAction Oriented

Balances Stakeholders

Business Insight

Cultivates Innovation

Decision Quality

Develops Talent

Drives Engagement

Drives Results

EducationBachelors Degree (B), Fellow Of Actuarial Society Of South Africa (FASSA) (Required)

Closing Date04 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Senior Cyber Security Specialist (AWS)

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Key Responsibilities:

1. Threat Monitoring & Mitigation

  • Continuously monitor the organization’s IT ecosystem for vulnerabilities, threats, and attacks using advanced security tools and methodologies.
  • Respond to security incidents, including identifying, tracing, and neutralizing cyberattacks in real-time.
  • Conduct post-incident analyses to strengthen future defenses.

2. Security Patching & Updates

  • Ensure all systems, applications, and services are up to date with the latest security patches and upgrades.
  • Work closely with IT operations to maintain a streamlined patch management process.

3. Secure Software Development

  • Champion secure coding practices across development teams.
  • Conduct regular code reviews and penetration testing of in-house applications to identify vulnerabilities.
  • Implement and maintain automated tools for vulnerability scanning during the CI/CD process.

4. API Security

  • Develop and enforce security standards for API development and consumption.
  • Monitor API endpoints for potential threats, such as unauthorized access or data exfiltration.
  • Implement best practices such as rate limiting, OAuth 2.0, and robust authentication mechanisms for APIs.

5. AWS Cloud Security

  • Design, implement, and manage robust security controls for AWS-hosted systems, ensuring adherence to the principle of least privilege.
  • Continuously assess AWS services and configurations for vulnerabilities and compliance with best practices.
  • Oversee the use of AWS-native security tools like AWS GuardDuty, Inspector, Security Hub, and CloudTrail.

6. Risk Management & Compliance

  • Conduct regular risk assessments and audits to ensure compliance with security policies, standards, and regulatory requirements.
  • Provide technical leadership in developing and updating the organization’s cybersecurity policies and procedures.

7. Team Collaboration & Training

  • Collaborate with cross-functional teams to integrate security into every phase of the system development lifecycle.
  • Provide training and awareness programs for staff to cultivate a strong security culture

Required Qualifications:

  • Education:
    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Certifications (at least 2 of the following):
    • Certified Information Systems Security Professional (CISSP).
    • AWS Certified Security – Specialty.
    • Certified Ethical Hacker (CEH).
    • Offensive Security Certified Professional (OSCP).
    • GIAC Security Essentials Certification (GSEC).
    • GIAC Cloud Security Automation (GCSA).

Drives and implement the organisational information security strategy.

Responsibilities

Leadership and Direction

Communicate the actions needed to implement the function’s strategy and business plan within the team; explain the relationship to the broader organization’s mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

Business Requirements Identification

Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.

Data Management

Manage key aspects of the data management system. This includes being responsible for developing or operating key elements of the system.

Database Specifications

Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.

Analysis of “As Is” and “To Be”

Document complex “as is” and “to be” processes and describe the changes required to migrate to the “to be” capability to record accurately the change required.

Information Security

Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.

Data Architecture

Implement all aspects of data architecture, turning event analytics, raw application data, and business systems into key business insights.

Budgeting

Develop and/or deliver budget plans with guidance from senior colleagues.

Operational Compliance

Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization’s policies and relevant regulatory codes and codes of conduct.

Organizational Capability Building

Use the organization’s formal development framework to identify the team’s individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Performance Management

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

SkillsBusiness Requirements Analysis, Confidentiality, Current State Assessment, Database Administration, Database Queries, Database Reporting, Data Classification, Data Compilation, Data Compression, Data Controls, Data Encoding, Data Modeling, Executing Plans, Gateway Servers, IT Architecture

CompetenciesAction Oriented

Builds Effective Teams

Communicates Effectively

Cultivates Innovation

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Persuades

EducationNQF Level 9 – Masters

Closing Date05 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Brand and Communication Executive

Lets Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Role overview

Reporting to the Corporate Affairs Manager, the Brand and Communication Executive is responsible for internal and external communication to ensure seamless communication within the organization, public relations with the Group’s stakeholders and enhancing the company’s brand image. A key focus on brand management, ensuring consistent messaging and alignment with the company’s strategic goals.

This role also includes event management, brand advocacy and supporting key staff and stakeholder initiatives.

Key Result Areas

  • Develop and implement an internal communications strategy to foster a unified company culture.
  • Develop, publish and distribute the Group’s newsletters and other communication materials in collaboration with the creative team.
  • Create and manage communication trackers to ensure all stakeholders receive timely and relevant updates.
  • Managing content on the various internal websites and assisting in managing the company’s public website.
  • Oversee the company’s brand identity, ensuring consistency across all communication channels and materials.
  • Develop and execute brand advocacy initiatives to promote the company’s values and mission internally and externally.
  • Monitor and manage the company’s public image, ensuring alignment with brand guidelines.
  • Plan and execute key events, ensuring they are well-organized and aligned with the company’s brand.
  • Develop branded giveaways and promotional materials for events.
  • Manage relationships with PR agencies and media partners to ensure positive coverage of the company’s stories.
  • Develop press releases, speeches and other communication materials for the management team.
  • Lead the development and delivery of the Organization’s Annual Report as the liaison between agencies and internal departments to ensure timely delivery and reflective of the company’s vibrant culture.
  • Manage budgets for internal and external communications, leveraging partnerships to optimize costs.
  • Identify opportunities for brand and product promotion across various media platforms and media partners.

Qualifications, Skills and Experience Required

Required Experience

  • At least 4 years’ experience in a relevant marketing role in a dynamic work environment. If less experience, must demonstrate the ability to up skill quickly.

Educational Requirement

  • A degree in Communication or Marketing related field from a recognized university. 
  • A relevant professional qualification e.g. CIM will be an added advantage.

Skills and Competencies

  • Possess excellent verbal and written communication skills with the ability to craft clear and compelling messages
  • Strong interpersonal skills, and the personal qualities of a self-starter with the ability to work collaboratively across teams and with external partners.
  • Ability to stay updated with personal design competencies and trends in communication and branding.
  • Exceptional creativity with the ability to design visually appealing communication materials.
  • Proactive and results oriented with a focus on finding solutions and driving outcomes.

Supports the design, implementation and evaluation of the organisation’s communications programme. Executes internal and external communication strategies and tactics that will improve employee engagement, strengthen the organisation’s brand, broaden awareness of its projects and priorities, and increase the knowledge of the impact of its work across key stakeholder audiences.

Responsibilities

Content Creation

Collate and summarize information for use in developing content and write first drafts of straightforward content for print or websites.

Public/Government Relations Campaign Execution

Deliver specified outcomes and provide others with expert advice while working within established public relations, government relations, regulation, and registration programs.

Brand Positioning

Ensure the application of brand guidelines and brand templates and inform the organization on the importance of brand alignment and positioning.

Internal Communications

Help others get the most out of internal communications systems by offering support and advice.

External Communications

Use the external communications system to access and supply specific information.

Document Preparation

Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.

Project Management

Support others by carrying out a range of project management activities.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

SkillsBrand Development, Campaign Management, Computer Literacy, Confidentiality, Content Development, Data Classification, Desktop Publishing (DTP), Large Group Presentations, Management Reporting, Oral Communications, Policies & Procedures, Project Schedule Management, Public Relations (PR) Management, Second Language, Writing

CompetenciesBusiness Insight

Communicates Effectively

Decision Quality

Ensures Accountability

Manages Complexity

Tech Savvy

EducationNQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date05 March 2025 , 23:59

The Old Mutual Story!

Click here to apply

We wish you all the best with your applications

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