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Oxford University Press Various Internship Opportunities 2025

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Oxford University Press Various Internship Opportunities 2025

Seize this opportunity to launch your career! The Oxford 12-month internship program offers a gateway to the professional world, allowing you to enhance your skills and gain invaluable practical experience.

Closing date: 28 September 2024
Location: Goodwood, Cape Town

Oxford University Press Southern Africa

Oxford University Press advances knowledge and learning of all kinds, from a child reading their first words to a researcher expanding the frontiers of their field. Our work is constantly evolving, and the possibilities are endless. We strive to help more and more people around the world achieve their potential.

Oxford University Press is a department of the University of Oxford. It is our mission to further the University’s objective of excellence in research, scholarship, and education by publishing worldwide.

(Internship position: 12 Month Contract)

The intention is to give practical work experience to graduates who are in their last year of study and require exposure in a work environment. Successful interns will be expected to complete a 12-month contract commencing February 2025 and terminating in January 2026.

This post is based in Goodwood, Cape Town

Principal Accountabilities:

  • Provide an efficient and on time response to inbound calls and to process orders so that customer needs are met
  • Answer calls in line with set standards to resolve customer queries
  • Handle customer call courteously, efficiently, and promptly
  • Receive product training to be able to promote products to customers
  • Follow up with internal teams on customer queries
  • Provide 1st line support on digital products
  • Communicate progress of queries to customer
  • Provide requested documentation to customer e.g., backorder reports, proof of deliveries, price lists etc.
  • Gain exposure to and develop an understanding of:
    • The educational publishing industry
    • The customer service environment
    • OUPSA product
    • Supply chain, warehouse and distribution processes
    • Database maintenance
    • Data capturing
    • SAP, MS Office

Requirements

  • A diploma or degree in a relevant field
  • Experience in a call centre or customer care role will be an advantage
  • Computer literacy – Word, Excel, PowerPoint
  • South African citizen
  • Access to reliable transport

Attributes:

  • Analytical thinking: Being able to analyze data
  • Ability and willingness to learn: Have an open mindset and attitude to learn
  • Collaboration: Working with internal and external teams
  • Initiative: Foster new ideas and solutions to projects and processes
  • Resilience: Ability to work under pressure and meet tight deadlines

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Oxford University Press Various Internship Opportunities 2025 Seize this opportunity to launch your career! The Oxford 12-month internship program offers a gateway to the professional world, allowing you to enhance your skills and gain invaluable practical experience. Closing date: 28 September 2024Location: Goodwood, Cape Town Oxford University Press Southern Africa Oxford University Press advances knowledge …

The post Oxford University Press Various Internship Opportunities 2025 appeared first on Scholarly Africa.

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Opportunities for the young and unemployed youth in South Africa