Pick n Pay Vacancies

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To apply, click on the link at the end of the posts and all the best with your applications.

Butchery Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!To have the ability to prepare products, meat cutting and manufacturing in accordance with the specifications, as well as overseeing all admin functions and staff supervision

Minimum Requirements

Matric Grade 12

Minimum of 3 years Butchery Managerial experience
The incumbent may also be expected to perform other duties as assigned from time to time.
This position will require transferability between stores

Competencies

Have passion for the product and a sense of urgency
Proven management experience
Ability to identify and solve problems
A strong team player
Be assertive in a calm and confident manner
Proven administrative abilities
Able to work in cold conditions (exposure to freezers & wet conditions)

Key Responsibilities

Manage employees in to ensure the Butchery Department runs effectively

Control wastage/ shrinkage/ damages

Ongoing training and development of employees

Control budgets (expenses, turnover, growth) and take action

Plan and implement sales promotions

Ordering and control of stock levels

Preparation of fresh meat and Fish lines

Maintenance of hygiene/ housekeeping and safe working standards

Plan daily/weekly production of products Operate all Butchery Equipment including the Band saw.

Control, Merchandise and Promote stock according to laid down procedures and standards.

Prepare and break various meat carcasses according to laid down specifications.

De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors. .

Check temperatures and monitor/maintain the cold chain.

Provide the required product or services and handle customers in a courteous and business-like manner.

Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.

Assist with the receiving of meat from suppliers.

Operate Butchery Equipment i.e.  (Wrapping Machine / Vacuum Machine / Scale Equipment / Mincing Machine / Boerewors Filler).

Prepare boneless meat cuts i.e. steak / goulash etc. ​

Closing date: 22 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Manager Liquor Store

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Manages department to ensure maximum sales and promotions. Ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.

Matric Grade 12
Minimum of 2 years in a supervisory position 
Previous experience in the Wine/Liquor department or experience in managing a department 

Competencies

Leading Teams

Customer Service

Product Preparations
 Merchandising

Administration

Hygiene and Housekeeping

Sales and profitability

Key Responsibilities:

Merchandising Management:

Executes plano guide 100% 
Rotates stock as per policy/SOP on sales floor and back up area 
Follows standards set down for promotional space 
Follows promotions communications’  
Ensures back up area standards maintained at all times – all stock represented on floor 
Ensure department follows H&S standards and processes as per SOP. 
Understand customer needs and communicate these to demand planning 

Systems Management:

Identifies, counts, and records out of stocks & over stocks 
Actions all administrative functions  

Customer Services Management:

Handles customer complaints and special customer requests 
Advises customers on products 

People Management & Development:

Evaluates the performance of direct reports against agreed objectives and standards 
Identifies training needed

Finance & Administration:

Ensures that all equipment is properly maintained in effective working order 
Ensures that general maintenance standards are met 
Follows up and controls departmental expenses 
Monitors results and investigates deviations to budget. 
Monitors waste, and ensures procedures are adhered to 

Closing date: 21 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

National Inventory Manager SC

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

3 year Diploma  / equivalent qualification in Finance and Accounting or Logistics

2 years experience in DC Inventory

2 years plus in managing a team

Exposure to warehousing/logistic environment

Experience with Functionally Outsourced Partners

Work independently and deadline driven

Competencies

Analytical thinking

Problem solving

Strong sense of accountability

Be able to take initiative and work independently

Ability to work under pressure

Ability to liaise with management, customers and suppliers

Commercial and Financial acumen

Managing Inventory team

Key member of the DC leadership team.

Prepares weekly expense, claims and inventory reporting.

Weekly insight to expenses, shortages, claims and exposures.

Calculation and approval of daily staffing requirements.

Third party labour reporting and analysis.

Control and manage ZIDF, ZIDP, ZZDF

Providing support to the DC management to assist with the management of operational financial risk for the distribution centre.

Ensure compliance with financial and operational policies of the company

Management and planning of cyclical counting and adoc stocktakes requests to ensure inventory accuracy and integrity

Monitoring  and Clearing DC of DC, TCC,TCD & STCD SIT and cross Doc SLocs

Management of DC vendor returns and obsolete stock handling.

Tracking and investigating vendor claims.

Collating and providing statistical inventory system information in several formats to meet the business needs.

CLOSING DATE: 18 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Grocery Floor Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.

Matric Grade 12.

2-4 years relevant retail / inventory experience

Competencies:

Create, read and interpret reports
Achieving results through others
Plan, organize and follow up on activities and plans
Good personal communications skills
Adhere to standards, procedures and policies
Customer Orientation
Communication skills – clearly conveying message and actively listening
Business mindedness

Merchandising Management:

Executes plano guide 100%
Rotates stock as per policy/SOP on sales floor and back up area
Throughout day ensures department merchandising and cleanliness standards are maintained.
Follows standards set down for promotional space
Follows promotions communications’
Ensures back up area standards maintained at all times – all stock represented on floor
Elevates any continuing stock issues to Store Manager
Ensure department follows H&S standards and processes as per SOP.
Understand customer needs and communicate these to demand planning
 
Systems Management:
Gap scanning out of stocks
Identifies, counts, and records out of stocks & over stocks
Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and
sending to Demand Planning
Processes IDTs via SAP
Actions reduced to clear on SAP as per SOP
Checks for electronic communications regularly during the working day
 

Customer Services Management:
Handles customer complaints and special customer requests
Advises customers on products
 
People Management & Development:

Evaluates the performance of direct reports against agreed objectives and standards
Reviews staffing requirements and provides input into staff scheduling
Keeps staff informed of new initiatives, store and department performance
Keeps staff motivated
Identifies training needs
Coaches staff and management
 
Finance & Administration:
Ensures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Follows up and controls departmental expenses
Monitors results and investigates deviations to budget.
Monitors waste, and ensures procedures are adhered to

Closing date: 16 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Sushi Assistant

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Responsible for production of Sushi within the department

Production

Follow production plan to ensure sales growth and minimize waste on a weekly basis

Produce sushi recipes according to the production plan

Ensure that the work environment is clean all the time

Sales/Turnover/Gross Margin

Ensure readiness of upcoming of promotional lines in conjunction with

the Sushi Chef

Administration

Assist with monthly Stocktakes

Conduct waste scanning daily

Food Safety

Ensure adherence to food safety procedures

Maintain hygiene standards

Maintain cold chain all the time

Prevent cross contamination in the department

Self-Management

Continually drive and model PnP values at all levels

Make an effort to stay relevant and up to date with new legislation and development etc.

Take ownership and accountability for tasks and activities and demonstrate effective self-management

Maintain a positive attitude and respond openly to feedback

Ingredient knowledge & recipe specification

Food Safety compliance & training

Good knowledge of different sushi recipes

Business Minded

Customer Orientation

Express and implied ethical responsibilities

Relevant systems knowledge

Sushi Onboarding programme

Understanding of production cards and production plan

Understanding of relevant SOP

Grade 12

Experience in cutting and filleting fish

Demonstrated ability in preparing of a fish related products

Broad knowledge of fish

Ability to communicate in English

Must reside close to Pick n Pay Montana Hypermarket

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Student

It’s fun to work in a company where people truly BELIEVE in what they’re doing!PnP Clothing is offering an exciting opportunity for TVET students who have studied in the fields of Clothing Production, Fashion, Marketing, Business Management, or Retail Operations. This learnership provides hands-on experience within our corporate office in Western Cape, allowing students to work closely with key teams such as Quality Assurance, Buying, Marketing, Visual Merchandise.

Required in Store Operations : KZN X1, PTA X1; JHB X2 and WC x1.

This 18-months program will equip students with practical knowledge and skills in the clothing business sector, preparing them for graduation and enhancing their career prospects in the fashion and retail industries.

If you’re a motivated student with a passion for the fashion industry, ready to gain valuable experience and contribute to a professional team, we encourage you to apply for this fantastic opportunity!

 N6 qualification in Clothing Production, Fashion, Marketing, Business Management, or Retail Operations.
Interest in the clothing, fashion, and retail industries, with a desire to gain hands-on experience in a corporate office setting.
Eagerness to learn and grow in a dynamic, team-oriented environment.

Key responsibilities

Support the Quality Assurance Team:

Assist in monitoring product quality standards to ensure they meet the company’s specifications.

Help conduct product inspections and report on quality issues or discrepancies.

Support in managing feedback from various departments to improve product quality.

Assist in documentation related to product quality checks and test results. Support the Buying Team:

Assist the Buying team with adhoc support functions ranging from Sample management, fits and alignment of critical path.

Assist with article creating and master data management.

Admin and record-keeping

Assist in preparing for seasonal buying, including gathering market insights and assisting with product selection.

Marketing, Visual Merchandise:

Contribute to the development and execution of marketing strategies and campaigns.

Assist with market research to identify trends, customer needs, and product opportunities.

Support the team in organizing promotional activities and events.

Support Visual Merchandise in the field.

Retail Operations/Business Management::

Gain exposure to day-to-day retail operations.

Assist with in-store promotional efforts and analyze sales data to support retail strategies.

Help manage store performance by tracking sales, and promotions.

Administrative Support:

Provide general administrative support to the Quality Assurance, Buying, Marketing, and Retail teams.

Assist in maintaining records, managing schedules, and preparing reports or documents as needed.

Closing date:31 Decemeber 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Head of Brand

It’s fun to work in a company where people truly BELIEVE in what they’re doing!We’re on the hunt for a bold, strategic, and creative Head of Brand to lead our PnP Clothing Marketing and Communications efforts! In this senior role, you’ll be the driving force behind defining and amplifying our brand’s voice, while orchestrating campaigns that engage, excite, and grow our customer base. You’ll work hand-in-hand with cross-functional teams to ensure every touchpoint—from digital to in-store—feels like a seamless extension of our brand’s personality. With a data-driven mindset and a passion for great storytelling, you’ll help steer our brand’s journey, boosting awareness, loyalty, and sales along the way.

Minimum requirements

Bachelor’s degree in Marketing, Business, or a related field
7+ years in brand management, marketing, or related fields, with at least 3 years in a senior leadership role.
Experience with digital marketing, social media, and e-commerce.
Demonstrated success in developing and executing brand strategies that drive growth.
Experience managing cross-functional teams and influencing senior stakeholders.
Creative & Analytical: Strong balance of creative vision and data-driven decision-making.
Background in retail, fashion, or a related consumer-focused industry is a plus.

Competencies

Strategic Vision – Develop and execute brand strategies aligned with business goals.
Brand Expertise – Shape and maintain a consistent brand identity.
Data-Driven – Use insights to optimize performance and customer engagement.
Creative Leadership – Inspire and lead creative teams with innovation.
Collaboration – Work cross-functionally to deliver cohesive brand campaigns.
Customer Focus – Drive loyalty through a deep understanding of customer needs.
Project Management – Manage multiple projects and deliver on time.
Communication – Influence stakeholders and lead with clarity.
Adaptability – Quickly pivot and solve problems in a fast-paced environment.
Team Leadership – Lead, mentor, and grow high-performing teams.
Digital Savvy – Stay ahead of digital trends and tools.
Financial Acumen – Manage budgets and drive ROI.

Key responsibilities

Brand Strategy Execution: Develop and implement brand-specific strategies to ensure alignment with overall business objectives, driving customer acquisition, retention, and growth across all touchpoints—both in-store and online.
Cross-functional Collaboration: Work closely with internal teams—marketing, merchandise, and operations—to coordinate and execute campaigns aimed at boosting member engagement, increasing sales, and strengthening customer loyalty.
Campaign Leadership: Lead the planning, execution, and optimization of integrated marketing campaigns. Ensure consistency and alignment of messaging across all platforms (social, digital, print, in-store, etc.).
Data-Driven Decision Making: Dive deep into customer insights, sales data, and campaign performance metrics to identify opportunities for growth. Use data-driven insights to optimize marketing strategies, drive personalized communication, and refine campaign tactics.
Creative Direction: Provide creative direction to internal teams and external agencies, ensuring that all marketing materials and campaigns are on-brand and aligned with company goals.
Segmentation & Personalization: Leverage customer segmentation strategies to tailor communication and marketing efforts to specific customer groups, improving personalization and customer engagement.
Customer Experience Leadership: Ensure that marketing strategies and campaigns consistently reflect a customer-first approach, enhancing the overall customer experience across both digital and physical touchpoints.
Training & Development: Lead workshops and training sessions for cross-functional teams, ensuring all stakeholders are aligned on brand guidelines, campaign objectives, and best practices.
Brand Advocacy: Act as a brand ambassador, ensuring all marketing initiatives reflect the company’s values and mission while positioning the brand in a positive light across all channels.
Project Management: Oversee multiple projects simultaneously, ensuring deadlines are met and budgets are adhered to. Maintain a high standard of quality while executing complex initiatives in a fast-paced environment.
Problem Solving & Agile Thinking: Approach challenges with a solution-oriented mindset, quickly adapting to changing circumstances and priorities. Work collaboratively with teams to troubleshoot and resolve issues.
Stakeholder Management: Manage and influence internal stakeholders, including senior leadership, ensuring alignment with brand strategy and key business objectives.
Market Trend Analysis: Keep up-to-date with industry trends, competitor activities, and emerging technologies to inform marketing strategies and drive innovation within the brand.

Closing date: 20 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Manager Liquor Store

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Manages department to ensure maximum sales and promotions. Ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.

Matric Grade 12
Minimum of 2 years in a supervisory position
Previous experience in the Wine/Liquor department or experience in managing a department.

Competencies

Leading Teams
Customer Service
Product Preparations
Merchandising
Administration
Hygiene and Housekeeping
Sales and profitability

Merchandising Management
Executes plano guide 100%
Rotates stock as per policy/SOP on sales floor and back up area
Follows standards set down for promotional space
Follows promotions communications’
Ensures back up area standards maintained at all times – all stock represented on floor
Ensure department follows H&S standards and processes as per SOP.
Understand customer needs and communicate these to demand planning
Systems Management
Identifies, counts, and records out of stocks & over stocks
Actions all administrative functions
Customer Services Management
Handles customer complaints and special customer requests
Advises customers on products
People Management & Development
Evaluates the performance of direct reports against agreed objectives and standards
Identifies training needs
Finance & Administration
Ensures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Follows up and controls departmental expenses
Monitors results and investigates deviations to budget.
Monitors waste, and ensures procedures are adhered to

Closing date: 20 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Functional Consultant

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Providing first and second level support to users experiencing technical difficulties with the SAP software.

Minimum requirements

SAP Retail Processes: Understanding of Business Processes Functionality available in SAP. SAP supports a wide range of business processes, ie Inventory Management, Article Master Data, Site Master Data, Promotions,  Procurement, Sales and Distribution etc. You should have a good understanding of these business processes and how they are implemented in SAP. This knowledge will help you identify and troubleshoot issues that may arise within these processes.

Competencies

Technical Expertise: Understanding of SAP Software
Problem Solving and Troubleshooting: Excellent problem-solving skills to identify and resolve issues efficiently. Analyze complex problems, conduct root cause analysis, and apply logical thinking to find effective solutions.
Communication Skills: Be able to clearly communicate technical concepts to non-technical users and stakeholders. Active listening, asking relevant questions, and documenting solutions and instructions are important aspects of communication skills.
Customer service Orientation: Have a customer-centric mindset. Be empathetic, patient, and responsive when dealing with user issues. Strive to provide excellent customer service and user satisfaction
Adaptability and Learning Agility: Willing to learn new features, functionalities, and technologies related to SAP. Be proactive in keeping up with industry trends and acquiring new skills and knowledge.

Analyse and resolve Application issues within the service level agreement (SLA).
Provide world class standby to end-users after hours.
System configuration.
Ensure alignment across SAP and non-SAP systems
Identify repeated incidents and provide root cause analysis and possible solution that are feasiable.
System Enhancements/Optimizations of existing/new SAP programs following the end to end SDLC process.
Schedule knowledge sharing sessions with support consultants for Enhancements and Optimizations implemented
Document troubleshooting steps for future use

Closing date: 15 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Clerk Buyer

It’s fun to work in a company where people truly BELIEVE in what they’re doing!To assist Clothing Buyers/Planners and Stores as required on any admin and master data queries and ensuring that all admin received is completed timeously and accurately.

Minimum requirements

Matric
2 -3 years Clothing Retail Experience
Previous experience of an Clothing administrative capacity

Competencies

Attention to Detail
Planning & Organizing
Controls Quality & Standards
Business Mindedness
Customer Orientation
Team Orientation
Assertiveness
Communication Skills

Key responsibilities

Sample/prototype management
Ensure all fits are set up and conducted aligned to the critical path
Ensure that all sample documentation is managed effectively – thereby ensuring that samples of all styles are available at all times, on the correct rails
Manage the control of review samples
Request local and indirect seals timeously to ensure on time allocations and delivery to stores

Administration and record keeping 
Ensure that accurate records are kept of all lab dyes, print approvals for suppliers and updated on the 26 weeks
Ensure that buying related files including photographic record of ranges are controlled and managed.

Stakeholder Management
Close working relationships with suppliers including regular standstills with the team regarding outstanding queries and delivery status

In season trading
Assist in preparation of necessary samples and documentation for weekly departmental sales meetings.

Marketing and Online sample Management
Ensure that product is passed on to online team on time with all relevant information completed as requested by the online team
Manage the control of marketing and online samples

Article Creation and Master data management
Create clothing article and Pre-Pack articles from the Buyers Capture Sheet.
Change the Selling Price (Direct or DC) to ensure correct selling price is captured for stores.
Maintain Imports Data in SAP and Imports System.
Audit and maintain values to make sure the prices on the Source Document matches SAP.
Amend Article Indicators actioned on the system according to instructions from the Clothing Buyer/Planner.
Update article master data based on vendor/buyer/Planners requests.
Ensure data integrity for list/delist transactions are actioned in line with agreed SLA’s.
Amend the system when products change source of supply.
Extend articles to the DC and ensure data integrity for all DC listings.
Verify the Data input to ensure timeous and accurate capturing.
Respond and resolve all queries from business timeously.

Closing date:15 December 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Finance Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!To assist the Divisional Head with financial Reporting, financial controls and governance, planning (forecasting and budgeting) and business support

Minimum requirements

CA(SA)
3+ years post qualification experience
Previous experience of managing a team / process / project
Previous experience in the retail industry or listed company is highly desirable
Knowledge of SAP FI, BPC and BI advantageous
Microsoft Excel proficient
PowerPoint proficient

Competencies

Core competencies
Strong leadership and interpersonal skills – must have the ability to manage and influence teams, even when they do not report to him / her
Highly motivated, results orientated and self-directed individual
Excellent written and oral communication skills
Ability to present ideas in a business-friendly, concise and easily comprehensible manner
Proven analytical, evaluative, and problem-solving abilities, financial analysis and modelling
Ability to effectively prioritise and execute tasks in a high-pressure environment
Strong customer service presence, collaboration, negotiation, communication, organisation, people management and conflict resolution skills
Pro-active approach to implementation of changes

Behavioural competencies
Strong sense of accountability and operational excellence
Well organised with strong attention to detail and accuracy
Excellent planning and time management skills
People Orientation
Team player

Key responsibilities

Financial and management reporting – ensuring accuracy, completeness and relevance, including Board packs and external audit liaison
Budgeting and forecasting – develop flexible models that enable business units to adapt and adjust financial plans as necessary in response to changes in the business environment or new information (scenario analysis models).
Innovation and analytics – drive continuous improvement, automation and enhancement of financial information and business processes, and create a sustainable solution for new requirements
Business insights – ensure financial information is presented in a clear and concise manner and complex financial concepts are communicated well to non-financial stakeholders, tailoring your insights to the needs of different stakeholders
Ad hoc support and financial analysis with a view to ensure real time response to identified risk areas and topical issues
Governance – implementing, maintaining and improving the financial control environment and policies in alignment with and complementing internal and external audit functions
Manage and ensure the data integrity and alignment of financial master data and any changes across all finance reporting platforms
Prescribe best practice accounting policies and operational accounting implementation to enforce the adequacy and compliance of accounting provisions in terms of IFRS and relevant legislation
Review internal and external audit findings, and manage resolution and closure of findings

Closing date: 03 January 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Associate System Support Engineer

It’s fun to work in a company where people truly BELIEVE in what they’re doing!System support within the I&T Frontline (POS) Team, performing various entry level duties such as monitoring of the POS estate and resolving technical queries regarding the different applications relating to the POS system. This includes management and resolution of assigned call types known as incidents, problems, known errors, service requests and project items within agreed SLAs to keep productivity and availability of the POS estate at optimum.

Minimum requirements
IT diploma/certification
1 year experience in system support
Computer literate: MS Office
Exposure to an IT customer service environment
Understanding of IT Infrastructure, POS systems and general store processes (e.g. cashier, supervisor, back office reporting) is advantageous
POS Systems
Operating systems
Retail store processes
Nagios
ITIL

Competencies

People Orientation
Attention to detail
Patience
Team Player
Absorb Pressure positively
Problem solving ability
Customer Service
Interpersonal skills
Communication Skills, analytical and presentation skills

Monitoring of the POS estate
Monitor the status of the various POS equipment in the PnP estate and report/resolve all issues/defects found within agreed timelines
Proactively report any incident trends or risk factors occurring in the estate to mitigate them
Incident management – attend to all incidents which are assigned to the team and resolve them within SLA
Reduce call volumes by improving and streamlining processes
Communicate promptly and clearly to all stakeholders relating to the incident
Customer service approach with courtesy follow up communications
Attention to detail in incident updates and actions carried out
Reach daily target regarding incident closure volumes
Knowledge Management & Transfer
Document training material and share with team members in order to upskill and create awareness
Stay abreast of any new developments and current knowledge base within the team
Share ideas and communicate any new incidents that would potentially have high impact to the team in regularly scheduled meetings
Upskill yourself and team members about the systems and applications pertaining to your area and beyond
Vendor Interactions
Maintain good vendor relationships
Ensure that vendors are attending to incidents timeously and follow up often in order to resolve them efficiently

Closing date: 15 January 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Area Manager Clothing

It’s fun to work in a company where people truly BELIEVE in what they’re doing!As the Area Manager, you will lead and inspire a team of store managers across multiple locations, ensuring that every store operates at its best. You’ll play a pivotal role in driving store performance by championing high standards, overseeing key HR functions, and leading impactful promotional campaigns. Your expertise in finance and administration will keep operations running smoothly, while your focus on store maintenance ensures a top-tier customer experience. You’ll monitor and elevate store and department performance, aligning with company goals to boost sales, service, and operational efficiency. This is an exciting opportunity to make a significant impact across your region and help shape the future of our stores.

Minimum requirements

Grade 12 (matric)/N3 equivalent/Clothing degree
5 – 8 years experience as an Area Manager – ideally within the Clothing retail sector
Knowledge of merchandising principles and fashion
Strong leadership and team building skills
Must be computer literate
SAP knowledge is an added advantage – run/analyze and interpret reports.

Competencies

Customer-centric
Strategic, innovative, and autonomous approach to problem solving
Strong retail business acumen and trader mentality
Strong and effective negotiation skills
Decision-making skills
Numerical, analytical and interpretive ability
Computer literacy
Assertive and able to communicate effectively
High attention to detail
Align with Pick N Pay values
Networking and relationship-building skills
Self-motivated and own development-driven mindset

Strong leadership and team building skills

Key responsibilities

Lead and support a team of managers and Crew in the Flagship store.
Implement strategies to drive business performance to achieve target

Ensure operational efficiency and adherence to company policies
Analyze performance metrics and create actionable plans for improvement
Recruiting and managing staff
Managing stocktake planning and process
Managing of disciplinary action and ER cases
Ensuring Admin, Trade and people checks are in line with business standards
Foster a positive and productive work environment
Ensure Visual merchandise standards are adhered to in the store.
Monitors staff appearance
Monitors backup areas
Monitors new lines available and merchandise according to dispatch guidelines
Monitor total range display
Monitors store/department housekeeping standards
Monitors customer service standards adhered to
Identifies staff training needs and coaches Crew
Communicates expected standards and processes to the Manager/Crew
Provides on-the-job knowledge skills and expertise to Managers/ Crew/Supervisors
Approves store Kronos schedules
Monitors store overtime costs
Ensures promotion and display standards are adhered to
Ensures general maintenance standards are adhered to –authorises any necessary

Closing date: 25 January 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Area Manager Clothing

It’s fun to work in a company where people truly BELIEVE in what they’re doing!As the Area Manager, you will lead and inspire a team of store managers across multiple locations, ensuring that every store operates at its best. You’ll play a pivotal role in driving store performance by championing high standards, overseeing key HR functions, and leading impactful promotional campaigns. Your expertise in finance and administration will keep operations running smoothly, while your focus on store maintenance ensures a top-tier customer experience. You’ll monitor and elevate store and department performance, aligning with company goals to boost sales, service, and operational efficiency. This is an exciting opportunity to make a significant impact across your region and help shape the future of our stores.

Minimum requirements

Grade 12 (matric)/N3 equivalent/Clothing degree
5 – 8 years experience as an Area Manager – ideally within the Clothing retail sector
Knowledge of merchandising principles and fashion
Strong leadership and team building skills
Must be computer literate
SAP knowledge is an added advantage – run/analyze and interpret reports.

Competencies

Customer-centric
Strategic, innovative, and autonomous approach to problem solving
Strong retail business acumen and trader mentality
Strong and effective negotiation skills
Decision-making skills
Numerical, analytical and interpretive ability
Computer literacy
Assertive and able to communicate effectively
High attention to detail
Align with Pick N Pay values
Networking and relationship-building skills
Self-motivated and own development-driven mindset

Strong leadership and team building skills

Key responsibilities

Lead and support a team of managers and Crew in the Flagship store.
Implement strategies to drive business performance to achieve targets
Ensure operational efficiency and adherence to company policies
Analyze performance metrics and create actionable plans for improvement
Recruiting and managing staff
Managing stocktake planning and process
Managing of disciplinary action and ER cases
Ensuring Admin, Trade and people checks are in line with business standards
Foster a positive and productive work environment
Ensure Visual merchandise standards are adhered to in the store.
Monitors staff appearance
Monitors backup areas
Monitors new lines available and merchandise according to dispatch guidelines
Monitor total range display
Monitors store/department housekeeping standards
Monitors customer service standards adhered to
Identifies staff training needs and coaches Crew
Communicates expected standards and processes to the Manager/Crew
Provides on-the-job knowledge skills and expertise to Managers/ Crew/Supervisors
Approves store Kronos schedules
Monitors store overtime costs
Ensures promotion and display standards are adhered to
Ensures general maintenance standards are adhered to –authorises any necessary

Closing date:25 January 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Manager Bakery

It’s fun to work in a company where people truly BELIEVE in what they’re doing!To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.

Matric
Preferably NQF 3 Bakery qualification
1 year experience as a Baker/ Bakery supervisor / Manager

Competencies

Are you a natural Leader who thrives on getting people to work together to deliver results?
Being a bakery Manager requires a solid mix of management leadership skills combined with a drive to deliver the best for your customers. Bakery managers will obtain an in-depth understanding of all aspects of store operations and will develop a broad Range of skills in a short period of time.

Conducts regular quality checks on merchandise.
Executes plans guide 100%.
Handles product as per SOP.
Ensures products are produced according to recipe specifications.
Ensures department is ready for trade by store opening time.
Identifies fast selling lines within store, and implications on margin and sales opportunities.
Ensures product is wrapped and packed according to standards.
Ensures sufficient product available for customer demand.

Closing date: 14 November 2024

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Buying Clothing

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Customer Service Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Provide exceptional Customer Service and uphold the company values with the community.

Matric Grade 12.
12-18 months face-to-face customer service experience

Competencies:

High energy levels1
High attention to detail
Ability to think on your feet when resolving problems
Customer service centric
Sense of urgency
Professional
Analytical skills
Good communication skills
Good intrapersonal skills
Good personal communications skills
Adhere to standards, procedures and policies
Customer Orientation
Communication skills – clearly conveying message and actively listening
Business mindedness

Basic computer literate (MS Office)

Pick n Pay values and culture

Customer service ethos

Understanding of Pick n Pay’s business priorities

Understanding of different store formats

Understanding of Pick n Pay values and expected performance standards

Understanding of organizational structures, business flows, where and how to source

information

Code of Ethics

Gain understanding on the process of handling customer complaints via different mediums

Understand the SOP governing the public liability process

basic knowledge on the SOP governing the food safety procedure

In-depth knowledge on the roles of the CSM in store and the community around the store

Reports

HR Policy

Consumer Protection Act

Liquor Act

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Supply Chain Planner

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Ensure the effective execution of the flow of stock through the value chain in order to achieve sales growth, availability, waste, working capital and reducing distribution costs. Integrate with cross functional stakeholders to understand strategies and targets and translate this into qualitative forecasts, sales plans and vendor orders.

BCom Logistics/Degree in Quantitative Analytics/Operational Research/Industrial Engineering/Applied Mathematics (RPL)

SQL (Structured Query Language), Power BI and Access advantageous

2 years Retail, Supply Chain or Planning experience and/or at least 1 year PnP-specific experience

COMPETENCIES:

Analysis

Conceptual Thinking

Data Accuracy & Attention to Detail

Judgement & Decision Making

Drive

Flexibility

Positive, willing attitude

Networking/Liaison

Organisational Awareness

Influencing

Verbal & Written Communication

Business Insights

Environmental Scanning

Prioritising Tasks

Monitoring

Sales Plan

Create sales plan:

Create weekly sales plans for assigned categories using the module document and Standardised T-4 planning process.
Consolidate all inputs required to plan for promotions, cannibalization, events, seasonal/weather/price changes, and plan accordingly.
Use annualization trend reports to understand previous year sales base compared to current year and identify trade opportunities where there are gaps.
Use standardised planning and reporting tools for accurate sales planning and execution
Understanding the business sales plans and strategy and base your category forecast on these plans.
Plan for upcoming promotions by extracting upcoming promotional information from the Adnote tool and adhering to the relevant T – 5 Promotional planning processes.
Create a sales and execution plan for new article and seasonal launches.
Plan for store specific nuances i.e. changing trends, revamps, new stores and for store specific events communicated by the Store Execution Team

Follow the DILO & Rhythm document as set and communicated by your line manager

Incorporate historical forecast accuracy into future planning process and numbers to drive more accurate sales planning and forecasting.

Liaise with business on the sales plan:

Follow a set weekly rhythm with commercial teams to understand sales strategies and agree on forecast values at T-3
Share weekly sales plan with divisional teams and distribute agreed sales forecast numbers at T-2.
Escalate significant differences between sales targets, commercial sales plan and the retail sales forecast.

Operational Execution

Sales Plan Execution:

Load forecast DIFs in SAP to ensure the system forecast reflects your category sales plan and promotional forecast.
Follow processes and methods communicated by line management to ensure all forecast uploads are accurate.

Ensure replenishment parameters are set correctly to reflect the sales plan and forecast accurately.
Revise min display rules on a regular basis to ensure optimized min display settings.
Ensure in-week forecast profiles are set correctly to accurately reflect in-week sales demand of stores and articles. Ensure that shelf life is set correctly in SAP for lines linked to assigned category.
Ensure replenishment master data fields are set correctly for accurate and correct execution of system replenishment.

T-Action and Monitoring:

Make use of available standardized reports and tools for daily execution and monitoring of orders and sales plans.
Monitor orders daily to ensure order trends reflect sales plan and in-week forecast distribution.
Track sales, waste, working capital and availability KPIs daily to ensure sales plans are executed correctly.
Monitor sales vs forecast and adjust sales plans accordingly to ensure forecast and replenishment parameters reflect customer demand.
Work through daily and weekly KPI exceptions (available on the story board report for fresh categories) and take action as per guidance provided by your line manager.
Highlight and escalate any KPI or operational risks identified and work with your line manager to resolve identified issues.
Understand root cause on high returns and implement solutions that will proactively reduce/avoid returns.
Execute New article and/or seasonal launches in adherence with the launch process.
Manage DC stock holding on bulk lines and take responsibility for the ordering process and maintaining target stock levels in all DC’s.
Execute the ordering of imports stock according to the plan set by line management.
Execute end to end promo planning process, by engaging with stakeholders and adhering to the T-5 promotional process.
Analyse the New & Revamp store report and take action on poor availability lines.
Resolve specific availability, sales growth or waste issues escalated by regions or the Store Execution Team (SET).
Execute the Own-brand strategy set by line management.

Revise previous week:

Revise previous week performance and incorporate into planning processes for current and upcoming weeks.
Report on any post promo overstocks and escalate articles and stores requiring further action to avoid waste.
Make use of standardised reports to tools to understand the root cause of low availability and implement solutions to proactively reduce/avoid out of stocks. Escalate root causes that is not within the control of the supply chain planning department.
Make use of standardised reports to tools to understand the root cause of waste and implement solutions to proactively reduce/avoid excessive waste. Escalate root causes that is not within the control of the supply chain planning department.
Escalate store stock accuracy issues to line management.

Category Profitability

Provide input on promo & pricing strategies based on category performance and annualization
Provide input on range based on sales, waste and profitability
Support maximized deal price purchases by ordering more stock for promo lines during the deal price period. Only for lines where applicable Identify opportunities to increase category profitability by using a profit levers tool or something similar
Support Vendor Growth Hurdles and strategic Buy-ins (Category Profitability) by executing the plan provided by the planning line manager.
Understand the elements that contribute to improved category GP and work with commercial teams to achieve set targets.
Work with commercial and store teams to plan for the effective ordering and execution of service counter/in-store departments.
Work with commercial and logistics teams to implement ways of work that will drive increased franchisee buy-in participation.

Stakeholder Engagement

Build & maintain good working relationship with all stakeholders

Internal Stakeholders:

Collaborate with required internal stakeholders to create accurate and realistic sales plans that reflect business, category and promotional strategies.
Follow the commercial integration rhythm as set by your line manager.
Communicate sales plans to the SCP DC volume management team to ensure accurate DC volume planning and execution
Work closely with the technical team to ensure the accurate maintenance of shelf life in SAP. Ensure all quality related issues are incorporated into sales plans.
Communicate with the SET on store specific issues and accompany them on store visits – 1 per quarter
Work with New Product Development teams to ensure the timeous execution of new product launches.

External Stakeholders:

Share promotional forecast with vendors as set out in the T-4 promo planning process.
Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid strike rate issues.

Liaise with vendors following a formalized Vendor Collaboration process. Act as vendor champion as and when required.

Self-Management and Teamwork

Contribute to a positive, constructive working environment.
Share insights with peers on improved ways of work and utilisation of reports, tools and processes.

Ensure effective (clear and concise) communication with line manager, peers and stakeholders
Calm self and others during stressful times and keep a positive attitude.
Maintain positive working relationships with team members by building trust and treating them with respect.
Take ownership and accountability for tasks and activities and demonstrate effective self-management.
Contribute to an encouraging and motivating working environment.
Adhere to Pick n Pay values.

Value Chain Costs

Have a good understanding of value chain cost and income components and the role planning plays to influence these levers.
Ensure order patterns of assigned categories conform to the required in-week order distribution set for each DC.
Identify and escalate inefficient pack sizes

Implement mixed lugs as and when required
Provide input in vendor-specific projects & improvements that contribute to value chain efficiencies.
Execute vendor collaboration and efficiency plans as set out by the planning manager.
Execute operational plans communicated by line manager to maximize DC Margin.
Assist with the centralization of vendors into PnP DCs.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Supply Chain Planner

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Effectively plan for and execute the flow of stock through the value chain, in the most cost-effective way, in order to achieve sales growth, availability, waste, working capital and reducing distribution costs. Integrate with cross functional stakeholders to understand strategies and targets and translate this into qualitative forecasts, sales plans and vendor orders.

BCom Logistics/Degree in Quantitative Analytics/Operational.

Research/Industrial Engineering/Applied Mathematics (RPL).

SQL (Structured Query Language), Power BI and Access advantageous.

1 year Retail, Supply Chain or Planning experience.

Competencies:

Analysis
Conceptual Thinking
Data Accuracy & Attention to Detail
Judgement & Decision Making
Drive
Flexibility
Positive, willing attitude
Networking/Liaison
Organizational Awareness

Influencing
Verbal & Written Communication
Business Insights
Environmental Scanning
Prioritizing Tasks
Monitoring

Sales Plan

Create sales plan:

Create weekly sales plans for assigned categories using the module document and Standardized T-4 planning process.

Consolidate all inputs required to plan for promotions, cannibalization, events, seasonal/weather/price changes, and plan accordingly.

Use annualization trend reports to understand previous year sales base compared to current year and identify trade opportunities where there are gaps.

Use standardized planning and reporting tools for accurate sales planning and execution.

Understanding the business sales plans and strategy and base your category forecast on these plans.

Plan for upcoming promotions by extracting upcoming promotional information from the Adonte tool and adhering to the relevant T – 5 Promotional planning processes.

Create a sales and execution plan for new article and seasonal launches.

Plan for store specific nuances i.e. changing trends, revamps, new stores and for store specific events communicated by the Store Execution Team

Follow the DILO & Rhythm document as set and communicated by your line manager.

Incorporate historical forecast accuracy into future planning process and numbers to drive more accurate sales planning and forecasting.

Liaise with business on the sales plan:

Follow a set weekly rhythm with commercial teams to understand sales strategies and agree on forecast values at T-3

Share weekly sales plan with divisional teams and distribute agreed sales forecast numbers at T-2.

Escalate significant differences between sales targets, commercial sales plan and the retail sales forecast.

Operational Execution

Sales Plan Execution:

Load forecast DIFs in SAP to ensure the system forecast reflects your category sales plan and promotional forecast.

Follow processes and methods communicated by line management to ensure all forecast uploads are accurate.

Ensure replenishment parameters are set correctly to reflect the sales plan and forecast accurately.

Revise min display rules on a regular basis to ensure optimized min display settings.

Ensure in-week forecast profiles are set correctly to accurately reflect in-week sales demand of stores and articles.

Ensure that shelf life is set correctly in SAP for lines linked to assigned category.

Ensure replenishment master data fields are set correctly for accurate and correct execution of system replenishment.

T-Action and Monitoring:

Make use of available standardized reports and tools for daily execution and monitoring of orders and sales plans.

Monitor orders daily to ensure order trends reflect sales plan and in-week forecast distribution.

Track sales, waste, working capital and availability KPIs daily to ensure sales plans are executed correctly.

Monitor sales vs forecast and adjust sales plans accordingly to ensure forecast and replenishment parameters reflect customer demand.

Work through daily and weekly KPI exceptions (available on the story board report for fresh categories) and take action as per guidance provided by your line manager.

Highlight and escalate any KPI or operational risks identified and work with your line manager to resolve identified issues.

Understand root cause on high returns and implement solutions that will proactively reduce/avoid returns.

Execute New article and/or seasonal launches in adherence with the launch process.

Manage DC stock holding on bulk lines and take responsibility for the ordering process and maintaining target stock levels in all DC’s.

Execute the ordering of imports stock according to the plan set by line management.

Execute end to end promo planning process, by engaging with stakeholders and adhering to the T-5 promotional process.

Analyse the New & Revamp store report and take action on poor availability lines.

Resolve specific availability, sales growth or waste issues escalated by regions or the Store Execution Team (SET).

Execute the Own-brand strategy set by line management.

Revise previous week:

Revise previous week performance and incorporate into planning processes for current and upcoming weeks.

Report on any post promo overstocks and escalate articles and stores requiring further action to avoid waste.

Make use of standardized reports to tools to understand the root cause of low availability and implement solutions to proactively reduce/avoid out of stocks. Escalate root causes that is not within the control of the supply chain planning department.

Make use of standardized reports to tools to understand the root cause of waste and implement solutions to proactively reduce/avoid excessive waste. Escalate root causes that is not within the control of the supply chain planning department.

Escalate store stock accuracy issues to line management.

Category Profitability:

Provide input on promo & pricing strategies based on category performance and annualization.

Provide input on range based on sales, waste and profitability.

Support maximized deal price purchases by ordering more stock for promo lines during the deal price period. Only for lines where applicable

Identify opportunities to increase category profitability by using a profit levers tool or something similar.

Support Vendor Growth Hurdles and strategic Buy-ins (Category Profitability) by executing the plan provided by the planning line manager.

Understand the elements that contribute to improved category GP and work with commercial teams to achieve set targets.

Work with commercial and store teams to plan for the effective ordering and execution of service counter/in-store departments.

Work with commercial and logistics teams to implement ways of work that will drive increased franchisee buy-in participation.

Stakeholder Engagement

Build & maintain good working relationship with all stakeholders.

Internal Stakeholders:

Collaborate with required internal stakeholders to create accurate and realistic sales plans that reflect business, category and promotional strategies.

Follow the commercial integration rhythm as set by your line manager.

Communicate sales plans to the SCP DC volume management team to ensure accurate DC volume planning and execution.

Work closely with the technical team to ensure the accurate maintenance of shelf life in SAP. Ensure all quality related issues are incorporated into sales plans.

Communicate with the SET on store specific issues and accompany them on store visits – 1 per quarter.

Work with New Product Development teams to ensure the timeous execution of new product launches.

External Stakeholders:

Share promotional forecast with vendors as set out in the T-4 promo planning process.

Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid strike rate issues.

Liaise with vendors following a formalized Vendor Collaboration process. Act as vendor champion as and when required.

Self-Management and Teamwork

Contribute to a positive, constructive working environment.

Share insights with peers on improved ways of work and utilization of reports, tools and processes.

Ensure effective (clear and concise) communication with line manager, peers and stakeholders.

Calm self and others during stressful times and keep a positive attitude.

Maintain positive working relationships with team members by building trust and treating them with respect.

Take ownership and accountability for tasks and activities and demonstrate effective self-management.

Contribute to an encouraging and motivating working environment.

Adhere to Pick n Pay values.

Value Chain Costs:

Have a good understanding of value chain cost and income components and the role planning plays to influence these levers.
Ensure order patterns of assigned categories conform to the required in-week order distribution set for each DC.
Identify and escalate inefficient pack sizes.

Implement mixed lugs as and when required.
Provide input in vendor-specific projects & improvements that contribute to value chain efficiencies.
Execute vendor collaboration and efficiency plans as set out by the planning manager.
Execute operational plans communicated by line manager to maximize DC Margin.
Assist with the centralization of vendors into PnP DCs.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Discover who we are

Click here to apply

All the best with your applications

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