RAF Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Legal Secretary: High Court (X7)

Division:  Governance

Reference No:  5129

Location:  

East London, Eastern Cape, ZA

Employment Type:  Permanent

Disability (EE targeted role):  No

T.A.S.K Grade:  08

Job Posting Salary:  R326,151.00

Job Posting End Date:  4 Mar 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Locations:

• East London (2 positions)
• Gqeberha (2 positions)
• Mthatha (3 positions)

Purpose

The Legal secretary (High court) is responsible to provide administrative support to the legal services department and to ensure the day-to-day functioning of the office.

Key performance areas

Legal secretarial administration

• Prepare court statements and forms that attorneys will need in court
• Dictate attorney’s audio files and written notes
• Transcribe and proofread legal documents
• Index and update pleadings and discovery binders
• Collect and deliver documents
• Supporting legal research for cases and communicating with vendors, experts, attorneys, opposing counsel and other staff.

Standard, process and procedure maintenance

• Ensure a strategy framework is maintained by required standards
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control
• Provide administrative support to the strategy and reporting office by RAF policies and procedures

Quality assurance activities

• Maintain up-to-date written documentation and policies related to the organisation’s business activities.

Office Management

• Maintain correspondence, filing, telephonic queries and provide general administration support to the office.
• Maintain strict confidentiality in all matters relating to the office.
• Make follow-ups on outstanding matters on behalf of the legal services department in the office.
• Ensure all office requests are handled and responded to within set timelines
• Ensure availability if stationery within the department.

Meeting and diary management

• Arrange meetings on behalf of the Legal Services department.
• Take minutes and distribute these in accordance to set governance standards.
• Maintain follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Document control

• Ensure that the filing system is always up-to-date and functional.
• Collate court rolls received from the registrar for the responsible court divisions, update references and distribute to state attorneys.
• Manage the retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately
• Collate all the court directives and update on the court directives database
• Maintain status update and records of all high value foreign national records for re-insurance purposes and report regularly

Qualifications and experience

• National Diploma in Business Administration/Law related qualification
• Relevant 2 years’ experience in a business/law administration related environment.

Technical and behavioural competencies

• Computer literacy in MS Word, Excel, Powerpoint, Outlook, etc.
• Good understanding of all RAF systems and procedures
• Proficiency in English and one other official language
• Excellent planning and organisational skills
• Dependable and trustworthy
•  Good communication skills
• Interpersonal relations
• Good administrative skills
• Research skills
• Writing skills
• Diary and court roll management
• Planning, organisation and coordinating
• Personal mastery
• Emotional wisdom and decision making
• Ethics and values
• Client service orientation

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Specialist: Business Relationship Mngmt

Division:  Strategy and Transformation

Reference No:  5339

Location:  

Centurion, Gauteng, ZA

Employment Type:  Permanent

Disability (EE targeted role):  Yes

T.A.S.K Grade:  15

Job Posting Salary:  R891,176.00

Job Posting End Date:  25 Feb 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: Reporting to the Senior Manager: Business Relationship Management, the successful incumbent is responsible for the establishment and maintenance of relationships between ICT and business.

Key Performance Areas

ICT Relationship Management

• Maintain relationship between ICT and internal and external partners (business units, service providers).
• Drive Service Level Agreement (SLA) negotiations to enhance value to a business unit.
• Ensure the business units understand the technology solution, overall solution delivery, and compliance to governance processes, architecture standards, risks etc.
• Research, review, analyse the effectiveness and efficiency of existing requirements-gathering processes, and develop strategies for enhancing or further leveraging these processes.
• Provide support and solutions for the integration of individual systems as well as  to ensure a level of interoperability when required.
• Design and maintain a framework which guides all information systems integration and development, and a methodology which provides effective and responsible information management practices.
• Maintain an awareness of current and proposed technology issues and concerns within RAF and the ICT industry and recommend potential solutions to meet expectations and forecasted requirements.

Service Catalogue Management

• Responsible for the BRM’s service portfolio, including its operations, maintaining the Technology and Digital service catalogue, securing the relevant resources and budget and adhering to the service level agreement
• Harmonize the usage of existing solution or tools for the business-use cases, seeking increased utilisation of applications covering additional business-use cases and operations
• Negotiate and conclude service level agreements or objectives taking account of the ICT service catalogue, liaising with the Platform or Operations Support Specialists and other Technology and Digital business teams, and reporting each month on Service performance using input from the Platform or Operations Support teams

Accountability

• Liaising with the architecture team to ensure ownership of all ICT solutions and their strategy and vision within the BRM’s functional domain or scope
• Managing the complete life cycle and ensuring that solutions are consistent and integrated into the enterprise architecture, with end-to-end process accountability for the solution.

Policy Review and Implementation

• Contribute to developing and implementing departmental policy, standards & procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

Reporting

• Provide feed back the outcome of review meetings to the Senior Business Relationship Manager.
• Provide visibility and reporting on progress with the roadmap, and escalating any issues encountered during delivery that may affect the annual planning.

Stakeholder Management

• Proactive and progressive relationships with key stakeholders.
• Deal with inquiries and requests for information from both internal and external stakeholders.
• Conduct regular SLAs reviews with stakeholders as defined by the Senior Business Relationship Management.

Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Information Technology or Computer Science or Commerce/ Business or Engineering.
• Relevant 5 – 7 years’ experience in an ICT Relationship Management related environment.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Specialist: Forensics

Division:  Governance

Reference No:  4792

Location:  

Port Elizabeth, Eastern Cape, ZA

Employment Type:  Permanent

Disability (EE targeted role):  Yes

T.A.S.K Grade:  15

Job Posting Salary:  R891,176.00

Job Posting End Date:  25 Feb 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Note: This is a readvertisement

Purpose of the job: The Specialist: Forensics is responsible for the provision of knowledge related to fraud investigations and forensics-related matters to ensure minimised corruption and fraud incidents within RAF.

Key Performance Areas

Policy review and implementation

• Contribute to the development and implementation of departmental policy, procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

Forensic investigation

• Plan and coordinate the investigation of cases as assigned by respective management.
• Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
• Draw monthly or weekly reports for the region for transmission to the Manager.
• Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
• Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
• Maintain a healthy working relationship with law enforcement agencies and the Forensic Department’s private investigation working partners.
• Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
• Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof.
• Compile a comprehensive monthly activities report and submission thereof to the Forensics Manager.
• Giving of evidence at criminal courts and departmental hearings.
• Supporting other RAF departments in connection with the investigation that is being or has been conducted.
• Meeting the targets as set down by a Forensic Manager and performing his tasks according to the set standards.
• Analyse spreadsheet on touts.
• Investigation of reports received from Tip-Offs Anonymous and giving feedback to the Manager timeously.
• Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
• Effective case management and record keeping i.e. inspections, case books, vehicle registers, etc.
• Provide feedback to stakeholders in respect of investigations that were referred.
• Implementation of the current fraud prevention strategy.

Fraud Prevention and Investigation

• Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
• Promote proactive fraud prevention initiatives within the organisation.
• Participate in fraud investigation by external parties.
• Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
• Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
• Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

Reporting

• Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
• Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.

Stakeholder management

• Implement forensics awareness initiatives.
• Facilitate communication with all levels of stakeholder contact.
• Engage proactively with key stakeholders.

Competencies required

Technical:

• Forensics
• Technical aptitude
• Attention to detail
• An understanding of law and criminal investigation
• Fraud awareness
• Valid South African driver’s license

 Managerial:

• Change management.
• Conflict management
• Critical and innovative thinking
• Facilitation and Presentation Skills
• Policy conceptualisation and formulation
• Risk Management
• Programme/project management.
• Service Delivery Innovation
• Stakeholder development and relations
• Reporting

Behavioural:

• Resilience
• Communication
• Working with People
• Network and Alliances
• Planning, Organising and Coordinating
• Employee Engagement
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation

Qualifications

• Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

Experience

• Relevant 5-7 years’ experience in a Fraud Investigation related environment.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Administrative Assistant x4 (Document Services)

Division:  Operations

Reference No:  5312

Location:  

Menlo Park, Gauteng, ZA

Employment Type:  Fixed Term Contract

Disability (EE targeted role):  Yes

T.A.S.K Grade:  06

Job Posting Salary:  R244,732.00

Job Posting End Date:  25 Feb 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the job: The Administrative Assistant is responsible for providing administrative day-to-day support to the respective department.

Key Performance Areas

Compliance Administration.

• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office coordination

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling. 
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents,  requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out  letters to all stakeholders as required.

Document and Records Management

• Administer the records management and filling processes in line with the RAF filling plan
• Ensure the systems/registers used are kept up to date.
• Retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.
• Prepare physical documents for scanning; by sorting, removing and ensure proper orgarnization. 
• Scan and digitize documents with high accuracy and clarity. 
• Index and apply metadata tagging documents according to RAF’s approved plan. 
• Labelling and classification of documents. 
• Naming conventions and categorizing documents for easy access. 
• Secure electronic storage and compliance with data protection regulations. 
• Knowlewdge of data protection and retention period for archiving. 
• Knowledge of QR code or barcoding for efficient tracking of physical document. 

Competencies

Behavioural:

• Planning, organisation and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation

Technical:

• Computer literacy in MS Word, Excel, PowerPoint.
• Excellent planning and organisational skills.
• Good administrative skills.
• Ability to access required information.
• Writing skills.
• Basic understanding of SCM processes.
• Basic financial acumen.

Qualifications

•  Matric or Grade 12 certificate.
• NCV4 (IT) will be an added advantage. 
• National Archives Certification will be an added advantage. 

Experience

• Relevant 1-2 years’ experience in Archival or Information Management.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Click here to apply

We wish you all the best with your applications

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