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Rand Water is Recruiting for a Desk Office [Receptionist]

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Anga

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,Provide a professional and efficient interface between the FSSC and its Customers, and to provide
first line of support for all services provided by FSSC.

Closing date: 30 October 2024

Location: Glenvista

Minimum Requirements

  • Qualifications & Experience: Bachelor’s degree in business, computer information systems, or a related field.
  • At least 4 years’ experience in a services desk unit.
  • Some experience in a volume driven processing centre environment will be an advantage
  • Must have working knowledge of service desk operations to fulfil the respective roles or assist as and
  • when required

Primary Duties

  • Customer query handling
  • Issue resolution
  • Change request processing
  • Follows and complies with defined processes for the environment
  • Identifies and escalates requests and exceptions where necessary
  • Communicate policies to the client with regards to support
  • Allocates all logged service requests to the correct support group/person.
  • Knowledge
  • Good organizational

skills

  • Integrity & Honesty
  • Interpersonal skills
  • Computer Literate
  • (Outlook, Internet, MS
  • Office – Word, Excel,
  • PowerPoint

Skills

  • Leadership
  • Good communication
  • skills (verbal and written)
  • Reliable
  • Proactive
  • Adaptable
  • Assertive
  • Empathy and diplomacy

Attitude

  • Deadline orientated
  • Ability to work
  • independently and within a team
  • Influence and motivate others – Champion change
  • Builds relationships Confidentiality

APPLY HERE

The post Rand Water is Recruiting for a Desk Office [Receptionist] appeared first on Scholarly Africa.

,

Provide a professional and efficient interface between the FSSC and its Customers, and to providefirst line of support for all services provided by FSSC. Closing date: 30 October 2024 Location: Glenvista Minimum Requirements Primary Duties skills Skills Attitude APPLY HERE

The post Rand Water is Recruiting for a Desk Office [Receptionist] appeared first on Scholarly Africa.

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