Sanlam: Administration Internship Programme (Apply Now)

Sanlam is currently holding an exciting Administration Internship Programme based in Johannesburg, Gauteng, ZA

Closing date: Ongoing

Location: Johannesburg, Gauteng, ZA

What will you do?

To deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs) and doing so as efficiently as possible while managing risk.

Key outcomes

The following outcomes will be expected to be achieved by the LISP Administrator:

Operations support: Provide operations support using standard operating procedures. This includes aiding customers and team members as needed to maintain consistent team performance.
Compliance and Risk Management: Carry out all tasks in accordance with applicable control and compliance regulations, as well as quality criteria

Access the telephone system (Avaya) according to the established daily schedule of the team to respond to inbound calls from both internal and external clients. Provide a system generated Reference Number for all inbound and outbound calls to the client for query tracking and for audit purposes.
Review client investment instructions received via workflow system to ensure compliance to business processing requirements. This involves validation of banking details, signature verification, etc., as well as compliance to regulatory requirements (e.g., Financial Identification Client Act (FICA), Pension Funds Act, Long-Term Insurance Act, and Prudential funds Act.

Identify, investigate, and escalate any outstanding requirements (e.g., verification of signatures) and/or incomplete documentation (e.g., ID copy, bank statement) needed for the investment instruction to be processed accurately and timeously.
Capture the investment instruction onto the workflow system as per the technical guide and processing manuals within the specified turnaround times.
Conduct continuous (weekly) non-scripted follow ups telephonically or by email on Transfers instructions to obtain outstanding information to process the client’s investment instructions as per the SLA.

Qualifications and experience

Grade 12
Have completed a relevant tertiary Degree or Diploma (Risk Management/ Accounting/ Finance/ Mathematics/ Marketing)
Be currently unemployed (have less than 1 year work experience)
Be aged between 18 – 35 years

Competencies

Client focus
Cultivates innovation
Collaborates
Being resilient
Drive results

MS Office (Word, Excel, PowerPoint, Outlook)
Communication skills (verbal & written)
Problem solving skills
Adhere to principles and values
Report writing
Strong analytical skills

Attributes

Positive, can-do attitude
Ability to work under pressure/flexibility
Honesty, integrity and respect
Ownership and accountability
Ability to co-operate and thrive both within an independent and team environment
Self-starter with a growth mind-set

What will make you successful in this role?

Qualification and Experience

Grade 12 with 3 to 4 years related experience.

Knowledge and Skills

Financial advice and support
Assist with production target achievement
Compliance
Partnership and network building

Personal Attributes

Business insight – Contributing independently
Communicates effectively – Contributing independently
Action orientated – Contributing independently
Plans and aligns – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation – Contributing independently
Customer focus – Contributing independently

Drives results – Contributing independently
Collaborates – Contributing independently
Being resilient – Contributing independently

Apply Here

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Sanlam is currently holding an exciting Administration Internship Programme based in Johannesburg, Gauteng, ZA Closing date: Ongoing Location: Johannesburg, Gauteng, ZA What will you do? To deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs) and doing so as efficiently as possible while managing risk. Key …