Sanlam is recruiting for Claims Administrative Clerk post

Santam’s Claim department has a position available for a Claims Administrative Clerk based at Claremont, Cape Town.

Closing date: Ongoing

Location: Cape Town, Western Cape, ZA

Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

CLAIMS ADMINISTRATIVE CLERK
POSITION JOB GRADE 10

CAREER OPPORTUNITY AT ECHELON

The Claims Administrative Clerk is responsible for the registration of new claims. This position entails ensuring accurate registration of claims within the agreed service level agreement and general administrative duties as required.

What will make you successful in this role?

KEY RESPONSIBILITIES

•   Register claims within agreed service level agreements.
•   Ensure accuracy of data captured.
•   Ensure that claims are registered against the correct policy section based on the information provided.

•   Liaise with brokers and management.
•   Correction of errors/data that are identified on system.
•   Able to manage queries and liaise with brokers, administrators, underwriting and other relevant parties.

• To provide excellent professional service to all relevant parties, both internal and external

Qualification and Experience

•   Grade 12
•   Basic entry level understanding of Short-Term Insurance and Policy Wording
•   Computer Literate MS Office package
•   2 to 3 years Services environment experience in Short-term Insurance will be a plus.
•   Strong client service orientation
•   Ability to work under pressure.
•   Accurate and fast typing abilities

Knowledge and Skills

Claims administration
Claims settlements
Payment approval and rejections
Operate within claims guidelines and compliance

Personal Attributes

Self-development – Contributing independently
Decision quality – Contributing independently
Plans and aligns – Contributing independently
Manages conflict – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation – Contributing independently
Customer focus – Contributing independently
Drives results – Contributing independently
Collaborates – Contributing independently
Being resilient – Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Apply Online

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Santam’s Claim department has a position available for a Claims Administrative Clerk based at Claremont, Cape Town. Closing date: Ongoing Location: Cape Town, Western Cape, ZA Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in …