Senior Manager: Employee Relations and Wellness

Vacancy No 27 of 2024/25

POSITION OVERVIEW:
To ensure effective and efficient management of Employee Relations, Employment Equity and
Transformation as well as Employee Wellness in line with NSFAS strategic goals.

RESPONSIBILITIES:

Employee Relations Strategy

• Define and implement employee relations strategy, policies and procedures in support of HR and
  NSFAS strategy to promote a positive and inclusive work culture
• Provide subject matter expertise and support to NSFAS change management and policy
  development programs.
• Ensure compliance of the unit with all legislation including LRA, BCEA, Collective Agreements
  etc.
• Oversee employee relations activities, including conflict resolution, disciplinary actions, and grievance procedures

Relationship management

• Engage and represent NSFAS in all negotiations such as wage, conditions of employment,
  CCMA and labour court matters.
• Organize and keep records of labour meetings with management.
• Coordinate and facilitate disciplinary hearings and represent NSFAS in all external proceedings
  accordingly.
• Communicate the contents of all bargaining agreements to management and employees for
  implementation.
• Conduct a compliance audit on the implementation of the collective agreement.
• Ensure bargaining agreement is submitted with plans on how to address the challenges if any.
• Ensure all customer queries are responded to within 3 days. If not finalized a follow up email
  needs to be sent on the progress of the incident

Provide line manager support

• Provide guidance and coaching to HRBP’s, line managers and employees on employee relations
  matters, ensuring fair and consistent application of policies.
• Communicate union requests for meetings to all employees within a reasonable period.
• Advice line managers in the drafting of charge sheets and notices of disciplinary hearings.
• Proactively identify and mitigate against all employees’ relations risks in the organisation.
• CCMA cases are investigated and ensure that the employer is represented at the CCMA.
• Ensure effective maintenance document and record control of all disciplinary actions.

Employee Relations awareness and training

• Influence line managers and employees to increase understanding of employee relations topics.
• Identify Employee relations training needs and develop training plans to meet these needs.
• Develop effective training material according to these identified needs.
• Ensure that training is conducted for all employees regarding labour matter

Employee Wellness

• Develop and implement comprehensive employee wellness programmes that promote physical,
  mental, and emotional well-being.
• Collaborate with cross-functional teams to design and deliver wellness initiatives, such as fitness
  programs, stress management workshops, and mental health support services.
• Evaluate the effectiveness of wellness programs through data analysis, employee feedback, and
  participation rates, and make recommendations for improvement.
• Partner with external service providers and benefit providers to negotiate contracts and ensure
  the delivery of high-quality wellness services

Employment Equity

• Assist in ensuring that EE related consultations and implementation initiatives to drive and
  support attainment of EE Strategy and Targets.
• Keep track of engagements in accordance with EEA and EE Strategy.
• Ensure EE Committee meets on a regular basis
• Perform operational duties to fulfil EEA requirements of reporting, analysis, insights, and
  Functional Targets.
• Assist in improving EE processes by undertaking regular reviews and assisting in reviews,
  administrative systems, and procedures.
• Ensure the accuracy of information by regularly conducting checks and sample audits as
  appropriate.
• Tracking employee development for EE purposes and workplace profile statistics.
• Tracking employee movements and workplace profile statistics.
• Ensuring reconciliation of data with various systems for accuracy.
• Assist in ensuring compliance Department of Labour and Employment by Reporting, keeping
  abreast of new developments, advising, and partnering with business and implementing new
  requirements.

Research, Benchmarking & Best Practice

• Keep abreast with applicable legislative changes to inform policy updates and implementations.
• Provide advice to the Line managers on dealing with disciplinary cases.
• Submit proposals to the Human Resource Executive on the changes in the legislation and how
  they affect NSFAS employees.
• Provide a report which identified possible issues that may affect good employee relations and
  provide a proposal on how to address them.
• Conduct ad hoc requests for labour relations request within 72 hours of requests.
• Stay up to date with employment laws and regulations, and ensure compliance in all employee
  relations practices

Governance, Risk and Compliance

• Prepare and present reports for submission to the NSFAS Executives and Governing
  committees and other relevant stakeholders. •
• Facilitate and oversee the development and monitoring of policies, standard operating
  procedures, systems and controls.
• Lead the conceptualising of the unit’s risk register.
• Ensure effective support in the provision of evidence to all internal and external audit
  requirements.
• Ensure the maintenance and enforcement of all Service Level Agreements to minimise Unit’s
  risk and ensure business continuity.
• Ensure adherence in the unit to all relevant laws, policies and Standard Operating Procedures
  throughout the organisation.

Stakeholder Management and relations

• Cultivate strategic partnerships and collaborations with relevant institutions.
• Build and maintain relationships with all NSFAS business units for the purposes of expectations management and knowledge sharing.
• Provide advocacy on matters related to Employee Relations and Employee Wellness to
  empower the NSFAS stakeholders to make informed decisions

People Management

• Build and lead an effective and cohesive team through the effective management of
  departmental resources.
• Lead the implementation of talent acquisition, succession planning, development, and retention
  strategies for the Unit.
• Lead the enhancement of relevant knowledge and skills through continuous coaching, mentoring
  and nurturing of the Unit’s talent.
• Lead and drive a high-performance culture by translating and communicating the annual
  performance goals and measures based on agreed upon objectives.
• Drive a working environment that augments employee engagement, recognition and productivity
• Lead and drive the management of poor performance and disciplinary matters in line with the
  NSFAS’s policies and procedures

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 8 qualification in Labour Relations/ Human Resources or related field
• At least 8 years’ experience in employee relations with at least 5 years’ experience in a
  managerial role
• Extensive knowledge and experience dealing with dispute resolutions
• Proven experience in developing and implementing health and wellness programs.
• Knowledge of the South African Labour law

Preferred

• NQF Level 9 qualification in Labour Relations/ Human Resources or related field
• 10 years’ experience in dealing with Labour Relations matters

Skill and Competencies:

• Interpersonal skills
• Communication skills
• Listening skills
• Conflict management skills
• Negotiation skills
• Persuasion and influential skills
• Teamwork
• Attention to detail
• Time management
• Working under pressure
• Decision making and problem-solving skills
• Collaboration
• Diversity management

REMUNERATION & BENEFITS

Remuneration Package: R1 291 102 – R1,482,941
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE
Closing date: 01 October 2024
Interested applicants must apply via this link: Senior Manager Employee relations and Wellness

The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds
with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2
months from the closing date, please consider your application unsuccessful.
Appointments will be made in line with the NSFAS Employment Equity goals and targets.

. All the best with your applications

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